Color Printing

Started by Frank

Frank

Color Printing   06 October 2010, 06:01

I downloaded and installed the trial version. Turned on the "color" column, then sent a color job to the printer. It reported "false". The main reason we are looking for print monitoring software is to track down who is printing color. Am I doing something wrong?
SoftPerfect Support forum - Andrew avatar image

Monitoring Color Printing   06 October 2010, 07:28

This solely depends on the printer's drivers. Some drivers report all jobs as being color or b/w, regardless of the actual job type as in this case. Unfortunately there's nothing can be done about it.

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

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