Counting copies

Started by Andrey

Andrey

Counting copies   10 February 2012, 22:52

Good day!
I have the last version of Print Inspector, has bought 1 license

When i send to printer 3 copies of 1 page, I see the following:
pages:1
copies:1
total:1

Doesnt metter how many copies i want, i see the same

How can I right count the copies?

thanx
SoftPerfect Support forum - Andrew avatar image

Counting copies   10 February 2012, 23:28

Are you printing from Microsoft Word?
Andrey

Counting copies   10 February 2012, 23:42

and from Word too

no difference from print job was sent - only 1 copy listed in PI. In real - 3,4,100 copies
SoftPerfect Support forum - Andrew avatar image

Counting copies   11 February 2012, 16:30

This is a known problem, however unfortunately not much can be done about it. Some printers do not report the correct number of copies, however there can be printer-specific settings that affect it. Sometimes it helps to set the printer settings as shown below, but if not try updating the printer's drivers.

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

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