Unable to start PI

Started by Ben Boudreaux

Ben Boudreaux

Unable to start PI   11 May 2012, 02:47

Have an install of Print Inspector 6. I have not been watching the database file and think it has reached its capacity. If I try to launch Print Inspector, I get the following error.

Unable to connect to the database. Please make sure that the MDAC and MS Jet database components are installed (Unspecified error)

So I thought about upgrading to 7.0 and the install stops at this new error.

Error upgrading database: Unspecified error
SoftPerfect Support forum - Andrew avatar image

Unable to start PI   11 May 2012, 10:46

It looks like the database has been corrupted or indeed reached its capacity.

You can try to open it (MDB file in the application's folder) in MS Access, deleting some old records and then choose Repair & Compact Database from the Tools menu in MS Access.

If the above does not help, I am afraid the database can be lost for good as the 'unspecified error' is returned from the built-in Windows database engine. In this case you can uninstall Print Inspector completely and then install version 7 from scratch. It uses a new database engine called SQLite which offers a greater capacity and performance.

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

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