SoftPerfect Print Inspector

Multiple copies printed from MS Word reported as one

Started by John

Hello, I've printed to a Brother MFC-J220 printer 3 copies of a Word document, but the Print Inspector says there's only 1 copy (1 page) printed. Know why?
SoftPerfect Support forum - Ann avatar image
Ann

Re: Multiple copies printed from MS Word reported as one   05 July 2018, 13:58

This a well-known problem, but unfortunately there is currently no solution. Some software applications incorrectly specify the NumberOfCopies field in the notification structure, rendering Print Inspector unable to determine the correct number of pages printed.

In the case with MS Word, it sometimes helps to to untick the 'Background printing' option in its settings, but of course it's only a workaround.

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