I am trying Print Inspector to see if it will work for our public library. I am attempting to control a network printer. The print inspector software is installed on a WindowsXP Pro workstation, the printer is connected to a TCP/IP port on our LAN. The server for our LAN (which also acts as a print spooler) is a Windows 2003 Server machine.
I am logged in to an account that has permission to modify and control print jobs. When I attempt to use print inspector to pause or delete a job, I get System Error Code: 5, access is denied. I have tried using the settings to log in as administrator for the domain, and still get the same error.
Is there another setting I may have missed that I need to change?
That's our omission and we have just published an update. Please download a latest release from our web-site, install it over the previously installed copy and enable a newly added option 'Use administrative privileges' in the Print Inspector options. After that it should work.