Wrong number of pages

Started by Eric Berglund

Eric Berglund

Wrong number of pages 11 March 2009, 12:58

This is the second time in about two weeks that we have contacted somebody for printing over 3000 pages and they both pretty much freaked out about it so I am starting to think that maybe this is an incorrect reading? Any help would be greatly appreciated. They were both HP 4250 printers.

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Andrew

RE: Wrong number of pages 11 March 2009, 22:57

Admin
Registered: 12 years ago
Posts: 5 652

Unfortunately it is possible that Print Inspector will report a wrong number of pages as sometimes the printer's driver reports this information incorrectly (number of pages or number of copies). If this is the case and such an error is not acceptable, please e-mail us at sales@softperfect.com and we'll refund your order as we cannot solve this technical problem.

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