Why doesn't the MAC address always show up?

Started by mauricev

mauricev

Why doesn't the MAC address always show up?   22 October 2015, 00:17

When doing an IP scan and Network Scanner reports results on devices responding to pings, once in a while, it leaves out the MAC. Is this a bug?

Re: Why doesn't the MAC address always show up?   22 October 2015, 16:52

If you are on a routed network, your router has to allow the MAC address. If not, you may not see any or only the routers MAC for all devices.
SoftPerfect Support forum - Andrew avatar image

Re: Why doesn't the MAC address always show up?   22 October 2015, 22:52

Just want to add: if you are scanning the current subnet, all MAC addresses should show up. If you are scanning a different subnet, there's no guaranteed way to get a MAC address unless your router runs proxy ARP.

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

Our forum rules are simple:

  • Be polite.
  • Do not spam.
  • If possible, check your spelling and grammar.

Author:

Email:

Subject

A brief and informative title for your message, approximately 4–8 words:

     

Spam prevention: please enter the following code in the input field below.

 ********  **               **  ********  **     ** 
    **     **    **         **  **         **   **  
    **     **    **         **  **          ** **   
    **     **    **         **  ******       ***    
    **     *********  **    **  **          ** **   
    **           **   **    **  **         **   **  
    **           **    ******   ********  **     ** 

Message: