"No mapping for the unicode character" error - NIC vendor lookup

Started by John

I get this error when I run a scan. NIC vendor does not work as well.
"no mapping for the unicode character exists in the target multi-byte code page netscan"

I run netscan.exe over the network from a shortcut on my desktop.
"\\imcccsvr12\disks\disks 1\netscan.exe"

I still have not found where settings.xml resides - I have not had to: this wonderful app has always worked very well.
This could be a permission issues, since my settings won't update, but it is still reading the settings.xml file because the friendly names that I have assigned still show up.

Thanks, John
SoftPerfect Support forum - Andrew avatar image

Re: "No mapping for the unicode character" error - NIC vendor lookup   25 November 2015, 09:39

This looks like you have a problematic OUI.TXT. Basically it means some lines in the file contain invisible control characters that cannot be properly parsed.

Fixing this is easy:
  1. Launch Notepad (Start - Run - notepad.exe).
  2. Load OUI.TXT from the Network Scanner's folder then click Save As and choose Encoding UTF8.
  3. Overwrite the original file.

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

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