Thread scan stuck: diagnostics and solutions
Started by WindowsStar
Thread scan stuck: diagnostics and solutions 26 August 2017, 00:19 |
Registered: 13 years ago Posts: 154 |
Many times I scan a network and NetScan gets stuck with something like "Threads 62 Devices 62 /62" and never continues. I assume it is stuck trying to gather the information I have requested but cannot for some reason. I have let the software run all day and it will stay stuck. If I stop the scan and then force the Threads to end the software will stay stuck on 62 threads and eventually I have to use task manager to end the software or worse reboot the computer.
Is there a way to add an option to tell you where a thread is stuck? In other words an option to put NetScan into say a diagnostics mode so when you are scanning a network with a lot of options you could find out where NetScan is stuck?
Thanks,
WS
Re: Thread scan stuck: diagnostics and solutions 26 August 2017, 11:48 |
Admin Registered: 18 years ago Posts: 3 520 |
- Unchecking Check for write access under Options - Shares; and
- Unchecking all items under Remote File.
Re: Thread scan stuck: diagnostics and solutions 29 August 2017, 14:23 |
Registered: 13 years ago Posts: 154 |
Re: Thread scan stuck: diagnostics and solutions 01 September 2017, 04:50 |
Registered: 13 years ago Posts: 154 |
Re: Thread scan stuck: diagnostics and solutions 01 September 2017, 10:20 |
Admin Registered: 18 years ago Posts: 3 520 |
Please submit a ticket here and I will send you a personalised build with debug information to find out what's going on there.
borekon
Re: Thread scan stuck: diagnostics and solutions 13 September 2017, 05:49 |
Re: Thread scan stuck: diagnostics and solutions 13 September 2017, 09:17 |
Admin Registered: 18 years ago Posts: 3 520 |
Unfortunately there seems to be no solution for this problem. The recommended CancelSynchronousIo() call doesn't seem to cancel WNetAddConnection2(), which is also confirmed by this discussion.
Re: Thread scan stuck: diagnostics and solutions 17 September 2017, 13:00 |
Registered: 8 years ago Posts: 25 |
Gaurav
Re: Thread scan stuck: diagnostics and solutions 10 May 2018, 11:13 |
Re: Thread scan stuck: diagnostics and solutions 10 May 2018, 11:25 |
Admin Registered: 10 years ago Posts: 886 |
- Unchecking Check for write access on the Shares tab in Options.
- Unchecking all items in Remote File.