Error loading config file: Assertion failure

Started by jhill8

Error loading config file: Assertion failure   15 December 2017, 03:43

When loading a config file from another installation of netscan 6.0.9 x64 i get this error:
Unable to read config: Assertion failure (g:[dev]\netscan\gui.mainview.pas, line 1789)
Please see attached.
Thanks, John
Attachments:
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SoftPerfect Support forum - Andrew avatar image

Re: Error loading config file: Assertion failure   15 December 2017, 12:47

It looks like there is something wrong with the config file, but according to the error message you're trying to load the config into a pretty old version (6.0.9 as well?).

We can only support the newest releases, with the latest one being v7.1.2, so I recommend trying the latest version.

Please note that the software is no longer freeware, so if you replace your free version with the latest one, it will be in trial mode. On the other hand, we have made significant improvements since 6.0.9, so you may want to consider purchasing a licence to gain access to the new features.

Re: Error loading config file: Assertion failure   20 February 2018, 22:32

I have the same issue, either creating a new config file or opening an existing config. Same with multiple version

Re: Error loading config file: Assertion failure   21 February 2018, 02:47

Read the other comments. Does not matter what version. I have tried old and new. Attempts to share a cofig file over the network with other copies of netscan fail with this error.
Yes the permissions are correct.
SoftPerfect Support forum - Andrew avatar image

Re: Error loading config file: Assertion failure   26 February 2018, 11:48

Please see this topic for the detailed explanation and the solution.

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

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