Delay when clicking the File menu item

Started by WindowsStar

Delay when clicking the File menu item   31 May 2018, 00:40

Version v7.1.6 downloaded from this thread has a delay when clicking on FILE when the software is first launched. Re-clicking there is no delay. Then if I scan a range and wait until it finishes and then click on FILE there is a long delay before the menu appears. Thanks -WindowsStar
SoftPerfect Support forum - Andrew avatar image

Re: Delay when clicking the File menu item   31 May 2018, 10:28

What about regular version 7.1.5 from the home page?

I guess it may be related to the new vector graphics that allow the UI to scale to any DPI. Before the menu is displayed for the first time, the icons may need to be rasterised, which may take a bit of time. Having said that, on all our testing systems it was pretty much instantaneous.

Re: Delay when clicking the File menu item   01 June 2018, 12:27

Version 7.1.5 works perfectly. Note: I am using the portable version of both, licensed, 64 bit.
SoftPerfect Support forum - Andrew avatar image

Re: Delay when clicking the File menu item   02 June 2018, 00:59

Hmm that's really odd as there wasn't any changes to this part of the program. Anyway, perhaps be the problem will be found or resolve itself by the time the new version is officially released.

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

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