2x BSOD in 16 Minutes

Started by Tom

Tom

2x BSOD in 16 Minutes   15 October 2012, 06:54

I bought a SoftPerfect RAM Disk Business license at 20:44 for 40.20 EUR, installed it, created one RAMDisk with 6000 MB and got 2 BSOD in 16 Minutes.

Both of them with SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, first at 21:22 next at 21:38

Mobo ist P9X79 with 32 GB RAM, OS is Windows 7 Ultimate 64 Bit 6.1.7601.17944
SoftPerfect Support forum - Andrew avatar image

2x BSOD in 16 Minutes   15 October 2012, 10:04

Most importantly, what version of the RAM disk are you using?
Tom

2x BSOD in 16 Minutes   15 October 2012, 17:34

Hi,

File Version says 3.3.2.0, i've checked the "ramdisk_setup.exe" because i uninstalled the application.
Tom

2x BSOD in 16 Minutes   16 October 2012, 05:43

Once again, I bought a SoftPerfect RAM Disk Business license at So 14.10.2012 20:44 for 40.20 EUR and want to use it.

Or is this "a technical problem with our software that cannot be resolved." to quote the "Refund policy"?
SoftPerfect Support forum - Andrew avatar image

2x BSOD in 16 Minutes   16 October 2012, 11:16

I have refunded your order as the problem does not seem to be reproducible.

Please note that all our software is available as free trial versions, and we recommend to try it before buying, so such situations do not take place.
Tom

2x BSOD in 16 Minutes   16 October 2012, 16:10

I have recieved the refunded process mail, thank you for initiate that.

I have not used the trial version because over the years i've used 3 different other Ramdisk products (with technical restrictions like size or amount of disks or a slower read and write rate, thats why i want your product this time) without problems, anyway, lesson learned.

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

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