One or more volumes could not be mounted. Link creation failed. 5 Access refused

Started by Buzz

At my pc startup, I see the following message :
One or more volume could not be mounted. Link creation failed. 5 Access refused.

I've tried many times to reboot my pc, but I always see the same message.

If I shutdown and re-open SoftPerfect RAM Disk software, I see my only one volatile disk but cannot unmount it or delete it, if I try to unmount it or delete it, I always have the following message :
You cannot perform this operation on a disk currently mounted by another user.

I've tried to uninstall the SoftPerfect RAM Disk software through your unins000 file, but this is simply not possible, I have the following message when doing that :
Unable to install/uninstall disk driver : 5 Access refused.

Ram Disk software have worked nicely since 2015 till today on my Win 10 pro pc with 32G DDR4 ...

Need your help to remove your software for a proper re-install.

In advance, thx for your help.
SoftPerfect Support forum - Andrew avatar image

Re: One or more volumes could not be mounted. Link creation failed. 5 Access refused   19 April 2017, 00:24

Looks like you're using a pretty old version (3.4.7 ?) - it did have an issue with removing drivers on Windows 10.

Here's a guide on how to remove the drivers manually. It's likely that you will need to reboot after deleting the registry keys to be able to delete SYS files.

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