Error during installation need to delete files manually

Started by SacredDB

SacredDB

Error during installation need to delete files manually   19 September 2013, 04:29

Hello,

somehow my firewall made some trouble during the uninstallation.

I tried to delete the files left manually but somehow I missed some.

Cause when I want to reinstall them I get the message "Found an older version of the RAM Disk".

Please help me.
btw my OS is XP.

Best regards
SoftPerfect Support forum - Andrew avatar image

Error during installation need to delete files manually   19 September 2013, 10:24

Delete this key from the registry

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SPVDPort
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SPVVEngine

Delete these files

c:\Windows\System32\Drivers\spvdbus.sys
c:\Windows\System32\Drivers\spvve.sys

Reboot and it should work.
Hello, Andrew. Thank you for developing a new version of Ram Disk for us on Windows 10.

Unfortunately, I had to delete those entries manually to be able to install it after uninstalling the previous version. Please tell your new employee to improve the installer/uninstaller packages to make it less troublesome.

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

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