How long does it take to receive a licence?

Started by jeffery

jeffery

How long does it take to receive a licence?   24 December 2016, 02:39

Hi
I was order ramdisc licence on 2016/12/21.
I am not get my licence at today
Please help me, thank you.
Have a good day!!
Jeffery
SoftPerfect Support forum - Andrew avatar image

Re: How long does it take to receive a licence?   24 December 2016, 12:29

Licence keys for our software are sent immediately after the payment is processed.

The licence key for your purchase was sent to the e-mail you entered in the order form: jeffery.0426 at msa.hinet.net.
However I noticed that in this post you used jeffery.a0426 at msa.hinet.net.

Which one is the correct e-mail address?
jeffery

Re: How long does it take to receive a licence?   27 December 2016, 01:07

jefferycyd at icloud.com
or
jeffery.a0426 at msa.hinet.net

try it !! thank you
SoftPerfect Support forum - Andrew avatar image

Re: How long does it take to receive a licence?   27 December 2016, 14:57

I have sent your licence key and invoice to both the e-mail addresses.

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

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