"Scan Now" button is grayed out

Started by Steinar

Steinar

"Scan Now" button is grayed out   04 July 2025, 10:14

Hi
I have just updated my WiFi Guard to version 26.6 and have entered the license key. I have a lifetime license. Now I'm unable to "scan now" on my computer. The choice is grayed out. I have tried restarting the computer, but that didn't help.

Kind regards
Steinar
SoftPerfect Support forum - Ann avatar image
Ann

"Scan Now" button is grayed out - Solution   04 July 2025, 10:26

The greyed out "Scan Now" button is most likely due to the recent change in WiFi Guard. In the latest version, WiFi Guard switched to displaying more user-friendly network adapter names, to help users identify their network adapters with greater ease. However, the small temporary inconvenience for the existing users could be that the program may no longer recognise their previously selected adapter.

The solution for this is very simple. Please open WiFi Guard settings and reselect your WiFi adapter from the list. After that, the "Scan now" option should become available again. You will need to do it only once. After that, everything should work fine, as it did before.

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