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Updated NetWorx - lost usage history
Started by Walt
Walt
Updated NetWorx - lost usage history 24 November 2015, 23:46 |
How to recover NetWorx usage history - where it is stored 25 November 2015, 08:51 |
Admin Registered: 18 years ago Posts: 3 520 |
Jan
Re: Updated NetWorx - lost usage history 29 November 2015, 09:57 |
Jan
Re: Updated NetWorx - lost usage history 29 November 2015, 10:09 |
Re: Updated NetWorx - lost usage history 29 November 2015, 10:20 |
Admin Registered: 18 years ago Posts: 3 520 |
Jan
Re: Updated NetWorx - lost usage history 02 December 2015, 11:44 |
Thanks for the prompt reply Andrew. When I put C:\ProgramData\SoftPerfect\NetWorx into the "search programs and files" bar I get 3 possibilities: an Adobe Reader version (db-wal file), which when I click on tells me "There was an error opening this document. This file is already open or in use by another application."; a Windows version (db-shm file), which says "Windows can't open this file" then says I can select a program from the list it offers or find one on the web (no luck there, so far); and a Word Pad version (db) which says the same as the Adobe Reader version.
Re: Updated NetWorx - lost usage history 02 December 2015, 13:29 |
Admin Registered: 18 years ago Posts: 3 520 |
These are NetWorx database files (in the SQLite format), it doesn't make sense to try to open them in other programs.
Normally when you update NetWorx to a newer version all usage data is preserved. My best guess would be you performed an uninstall first and NetWorx (being a good program that cleans up after itself) removed your usage data. In this case there is no way to recover it unless you have backup copies.
Normally when you update NetWorx to a newer version all usage data is preserved. My best guess would be you performed an uninstall first and NetWorx (being a good program that cleans up after itself) removed your usage data. In this case there is no way to recover it unless you have backup copies.
Jan
Re: Updated NetWorx - lost usage history 05 December 2015, 15:27 |
Thanks again, Andrew. Yes I did uninstall first, as when I try to install Networx, a window pops up and says the program is already running and needs to be closed. I'm not running it anywhere, so I figured the only way to install it, I needed to uninstall it first. Not so? Anyway, I guess October's data usage record is lost, so no big matter, I'll have to jot down the month's usage somewhere so if there's an update, I won't lose it.
Re: Updated NetWorx - lost usage history 05 December 2015, 17:18 |
Admin Registered: 18 years ago Posts: 3 520 |
Re: Updated NetWorx - lost usage history 05 December 2015, 19:17 |
Registered: 13 years ago Posts: 241 |
Close any programs that automatically download 'stuff', such as e-mail.
Don't do this when your AV is scheduled to update... etc. You don't want to lose that history...
Then:
Double click the Networx install file.
When that message pops up and you need to Close the program: right click on the icon in the systray OR left click on the icon in the task bar.
Select Exit.
Carry on with the install.
Don't do this when your AV is scheduled to update... etc. You don't want to lose that history...
Then:
Double click the Networx install file.
When that message pops up and you need to Close the program: right click on the icon in the systray OR left click on the icon in the task bar.
Select Exit.
Carry on with the install.