Cannot get 5.5 to install on Win 10

Started by Ed MacAlmon

Ed MacAlmon

Cannot get 5.5 to install on Win 10   21 January 2016, 18:04

Windows 10, running as admin. Have downloaded twice. Get this same error message every time: "Unable to execute file in the temporary directory. Setup aborted. Error 5:access denied."

All earlier versions installed without error.

Suggestions?
SoftPerfect Support forum - Andrew avatar image

Re: Cannot get 5.5 to install on Win 10   21 January 2016, 19:11

It seems to be a pretty common issue when security permissions on a temporary folder are incorrect. Please see this thread for options you can try.

There's also a good chance your antivirus silently blocks the installation, so try turning it off.
Ed MacAlmon

Re: Cannot get 5.5 to install on Win 10   22 January 2016, 01:15

Thanks, Andrew -- it was, indeed, a 'silent' rejection by my antivirus. I appreciate your help.

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