I'm emboldened by the wonderfully positive response I received in another thread, so wanted to see if there's already functionality in NetWorx (or maybe a companion app), or whether functionality could be added to NetWorx, for trying to track and diagnose network issues like latency, packet loss and jitter?
The reason for my request is that I have an ongoing, very difficult to diagnose, problem with my Comcast connection at one site. I've had technicians out multiple times, I've had a new line run from the local box to the building, and my jack that my modem plugs into has tested out fine. But periodically I'll have horrible periods of timeouts that aren't a complete "internet down" situation, but where not much is usable. It's basically the worst scenario to diagnose -- the connection isn't completely down (so Comcast remotely asserts everything is fine), but the connection is barely usable during these episodes. So I've been looking into getting something like PingPlotter, but it's crazy expensive for the full version and probably way more than I need in the long run.
I understand if this is all beyond the scope of NetWorx and/or other software you all offer, but thought I'd throw it out there to see if there's any existing functionality I could use for diagnosing this issue (and ideally accumulating data to make a more concrete case to Comcast regarding whatever is going wrong), and/or if there's functionality that could be enhanced or added in NetWorx (or other software you offer) to help with all this.
Thanks for your consideration!
Recording/tracking network issues (e.g. jitter, latency, packet loss)
Started by networkwalking