Tray icon greys out after going online

Started by Rod

Rod

Tray icon greys out after going online   15 January 2021, 23:32

Hi there,

I have noticed today that when I connect to the internet, the Windows tray icon greys out and no traffic is being recorded. When I disconnect from the internet the usual tray icon colour returns.

Windows 8.1, updated yesterday - any possible connection?
Any advice on how fix this please?

Rod
OK folks, problem solved. Thank you.
I don't know how it happened, but it would seem that the network being monitored got switched.

Regards,
Rod
SoftPerfect Support forum - Ann avatar image
Ann

Re: Tray icon greys out after going online - Solved   19 January 2021, 11:22

Good to hear that you quickly discovered the source of the problem. smile

Whenever the notification area icon becomes greyed out and/or the traffic monitoring suddenly stops, there are two things to check:
  1. Whether the correct network interface is selected in NetWorx settings, in the drop-down list in the Monitored interfaces section.
  2. Whether you are connected to the network selected for monitoring, via the Networks button next to the above.

SoftPerfect support forum

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