Error when choosing to monitor an adapter

Started by Henning

Henning

Error when choosing to monitor an adapter   25 May 2022, 18:09

Dear Support,

Would you please check the following issue?
The app throws "Access violation" error with monitoring of Hyper-V Virtual Ethernet Adapter.
Also, these adapters multiply in the list or adapters in large numbers.

Best regards and a nice day,
Henning
SoftPerfect Support forum - Ann avatar image
Ann

Error when choosing to monitor an adapter - Fixed   25 May 2022, 19:07

Thank you for reporting this issue.

The multiplying Hyper-V adapters probably stem from the fact that the system assigns them new IDs upon each boot, so they keep adding up. This is not an issue as such, but we will look into it later.

The crash however is related to a recent code change and we have just fixed it. Please download the latest build, install over your current installation, and the graph then should open correctly.

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

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