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Re: High CPU usage

6 months ago, by Andrew in NetMaster Forum

Thank you for sharing the additional observations. The intermittent nature of this issue along with using a VPN service suggests there may be packet loops, where a third-party network driver and the NetMaster's driver keep forwarding a packet to each other causing above-normal CPU usage. We have added a workaround in the latest build, please give it a go and let me know how it works for yo

Re: Skype video call data usage

6 months ago, by Andrew in NetWorx Forum

It sounds like it may be a bug in NetWorx caused by the third-party driver we are using to classify traffic by application. I am afraid we cannot really fix it, but instead I recommend trying our new NetMaster product. In addition to monitoring, it allows you setting priorities, which is especially useful for VoIP applications like Skype. More details are available in the NetMaster manual.

Re: Computer name in usage reports

6 months ago, by Andrew in NetWorx Forum

Well, how would you tell them apart? I guess we can include the domain name like Domain\Computer, provided there are no identical domains in your environment.

Re: High CPU usage

6 months ago, by Andrew in NetMaster Forum

High CPU usage is possible, as even though NetMaster only listens to your traffic, it still has to process every network packet and classify it by application. Having said that, it is our new product and there may still be room for performance optimisations. Do you know how much data NetMaster was handling during this CPU spike? In other words, how fast is your Internet connection?

Re: Windscribe VPN

7 months ago, by Andrew in NetWorx Forum

It's impossible to ignore LAN traffic and to choose a specific adapter to monitor at the same time. The reason for this is that when the "Ignore LAN traffic" option is on, the connection information is captured at a higher level in the system, before it reaches down to a specific network adapter. That's why the adapter selection is disabled when this option is on.

Re: Speed test Start button is disabled

7 months ago, by Andrew in NetWorx Forum

Thank you for reporting this. There seems to be an issue with macOS that is intermittently causing the Speed Meter to fail. We have investigated it and added a fix. Please download this build for macOS, it should work better.

Re: Unidentified Inprocomm device in my WiFi network

8 months ago, by Andrew in WiFi Guard Forum

Thank you for sharing your discovery. By the way, WiFi Guard can automatically approve devices with dynamic last 3 octets. All you need to do is to go to Settings - Advanced tab - Partial match field and add the unchanging first part of MAC to Automatically approve devices whose MAC address starts with:

Re: Application doesn't show up in top bar in Ubuntu

8 months ago, by Andrew in NetWorx Forum

It should work if you install the GNOME's TopIcons Plus extension. I was able to get the icon showing like this:

Re: MacOS 10.15 Catalina compatibility

8 months ago, by Andrew in Network Scanner Forum

Yes, please use the latest build. It's 64-bit and it should work well on Catalina.

Re: Application doesn't show up in top bar in Ubuntu

8 months ago, by Andrew in NetWorx Forum

Which version of Ubuntu are you using?

Re: No file system on the RAM drive

8 months ago, by Andrew in RAM Disk Forum

exFAT is quite different to FAT32 and has much higher limits. In particular, Maximum Volume Size is 128 PB and Maximum File Size is 16 EB. You will never hit those limits in practice

Re: Command line switches for remote shutdown

8 months ago, by Andrew in Network Scanner Forum

No, there aren't any switches for remote shutdown. It would be more flexible to use the built-in shutdown command, for example with a BAT file. Something like this: for /f %%s in (list.txt) do shutdown -m \\%%s -s -f -t 0 Type shutdown /? in a command prompt for the complete list of parameters.

Re: No file system on the RAM drive

9 months ago, by Andrew in RAM Disk Forum

As offered above, we can do a more detailed investigation and troubleshooting, to see if the problems you have do stem from RAM Disk and therefore can be fixed by us. There can be a number of reasons for stability issues, but because for vast majority of users RAM Disk works perfectly well, we do not have a ready answer as to why it is not the case for you. However, if for any reason you do not w

Re: No file system on the RAM drive

9 months ago, by Andrew in RAM Disk Forum

To be fair it's not necessarily RAM Disk's fault. New Windows 10 updates break things every now and then and the quality of Microsoft's releases is in decline. There are also known issues with PC clean-up programs like CleanMyPC and CCleaner. For some reason these seem to damage RAM disk image files. If you are happy to do a bit troubleshooting, to find out why exactly you experience the issue

Re: Netgear R7000 UPnP support

9 months ago, by Andrew in NetWorx Forum

Most likely it's a bug in the router's UPnP implementation. The monitoring is implemented by polling GetTotalBytesReceived and GetTotalBytesSent available in WANCommonInterfaceConfig. We are aware of two common bugs in routers: Some routers use signed 32-bit integers rather than 32-bit unsigned integers that the standard prescribes. This results in negative numbers being reported after first

Re: How to change Speed Meter testing server

9 months ago, by Andrew in NetWorx Forum

That's a good idea, we have just made it possible in the latest build. Please download and install the updated NetWorx package and you should be able to choose a server:

Re: How to get management information (ILO, iDRAC, IMM)

9 months ago, by Andrew in Network Scanner Forum

Hmm, apparently there is some other difference between what Chrome sends and what Network Scanner sends. We'd really like to get to the bottom of this, if you are willing to help us with that. The best way would be getting some form of access to this server, i.e. via Team Viewer or /redfish/v1/ accessible via a public IP address. Granted that may not be possible, please try running the followi

Re: Feature suggestion: "Keep Alive" option

9 months ago, by Andrew in NetWorx Forum

That's a good idea, but instead we have added a new setting in the Connection Monitor. You can download the new build here.

Re: How to get management information (ILO, iDRAC, IMM)

9 months ago, by Andrew in Network Scanner Forum

It looks like your server expected a valid OData-Version header in the request, which the app did not send. It's strange it worked in the browser though. Kindly try the new build that sends this header and let me know if it helped.

Re: Feature suggestion: "Keep Alive" option

9 months ago, by Andrew in NetWorx Forum

It appears you are looking for the existing feature called Connection Monitor. It periodically pings a list of web-sites and if they cannot be reached, records an "Internet down" event. Likewise when the web-sites are reachable again, an "Internet up" event is recorded.

Re: Feature request: Quick filter for Options

9 months ago, by Andrew in Network Scanner Forum

Thank you, that's indeed a bug. Please download the new build here.

Re: Feature request: Quick filter for Options

9 months ago, by Andrew in Network Scanner Forum

Is this the case with the latest build? If so, in which quick filter does that happen?

Re: High RAM usage on startup on one computer

9 months ago, by Andrew in NetWorx Forum

Do I understand correctly that out of 7 computers that had the latest version installed, only one is manifesting this issue? If that's the case and upon launch NetWorx quickly consumes a lot of memory, the culprit may be a broken installation of WinPCap in your system. WinPCap is a universal packet capture driver that many applications can use, including NetWorx. NetWorx attempts to use Win

Re: Monitoring traffic on a router

10 months ago, by Andrew in NetWorx Forum

Sorry there isn't much I can say specifically about your situation without seeing your screenshot. To add the screenshot you can either attach it to your message via the "Attach a file ..." link all registered users have right above the message field; or upload it to any online image hosting service you like (for example, tinyimg.io) and simply add the link to your message. Here is

Re: How to merge two Internet connection bandwidths

10 months ago, by Andrew in Bandwidth Manager Forum

No, that's not something BM can do. The best solution perobably is to use a load-balancing router designed exactly for that (which can be plugged in front of BM).

Re: Using variables in Remote Registry queries

10 months ago, by Andrew in Network Scanner Forum

This syntax isn't supported in registry paths in the current release. However, it makes sense to implement it, which we just did in the fresh builds. It should now be possible to use something like this in the multiple keys/wildcards mode: Software\Program Name\Key Please note: it has to be either wildcards (* and ?) or alternating segments , not both in the same expression. We have also

Re: Hide hostname resolution message box via command prompt

10 months ago, by Andrew in Network Scanner Forum

It is supposed to serve as a warning that some names may be invalid or something else is wrong. At the same time, you are right, it doesn't make sense to display that message when running from a batch file or script. We have just uploaded new builds where the message about discarded names is not shown when the /file switch is used.

Re: Helper program for Admin-only Mode

10 months ago, by Andrew in Network Scanner Forum

It sounds like Npcap was installed with admin-only access, as shown below. The solution is obviously to reinstall it so that any user can access it.

Re: Enhancing multi-clause filters

10 months ago, by Andrew in Network Scanner Forum

That's indeed a bug, thanks. We've fixed it in the latest builds.

Re: Hide hostname resolution message box via command prompt

10 months ago, by Andrew in Network Scanner Forum

Yes, we have just modified the application so it doesn't display that prompt when the /file command line parameter is used. You can download the latest preliminary build here.