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Re: Samsung Magician 6.2.1 crashes

11 months ago, by Andrew in RAM Disk Forum

We have tested Samsung Magician 6.2.1 and our RAM Disk 4.2 and it worked fine, as shown on the screenshot below. If Samsung Magician crashes for you, it suggests the problem is in Samsung Magician. If it did not like something about a RAM disk, it should have skipped it instead of crashing (that is what the fix from 2013 you referred to did and still does). You could either contact Samsung a

Re: Using RAMdisk to increase SSD lifespan

11 months ago, by Andrew in RAM Disk Forum

It sort of depends. Two facts are important here: Firstly, SSDs only have a limited number of writes. They can be read any number of times without degradation, so the goal is to reduce writing as much as possible. We published an article that outlines the most common ways of reducing writes to the physical disk: How to improve your computer performance and SSD life span with a RAM disk. Seco

Re: New release contains an older version of drivers

11 months ago, by Andrew in RAM Disk Forum

Depending on how a new release is built, the version of its drivers may or may not match the version of the product. In this case, it happened simply because the drivers were built and signed before the RAM Disk version number was increased. This discrepancy does not affect anything in any way as the drivers are correct. Thank you for asking and posting this; someone else may have the same qu

Re: Statistics numbers are too high

11 months ago, by Andrew in NetWorx Forum

Sorry I am not sure where this discrepancy comes from, but if I may suggest, try our NetGenius tool. It is our latest product, built upon a more modern technology compared to NetWorx, and many customers reported that they have replaced NetWorx with NetGenius.

Re: Service conflict with VPN

11 months ago, by Andrew in NetGenius Forum

NetGenius and VPN clients often conflict with each other, as they are based on the same principle. Both VPN clients and NetGenius attempt to capture Internet traffic for processing, so when one application succeeds in doing so, the other one usually fails. For example, if NetGenius captures Internet traffic first before a VPN client does, the VPN client may not see any data and disconnect. Lik

Re: Issues after updating macOS to Big Sur

11 months ago, by Andrew in Network Scanner Forum

Thank you guys, we are currently testing and fixing things in both Windows and macOS versions. They are now built from the same source code, and are almost identical, except for some features that use Windows-only functionality and naturally not present in the macOS version. Here is a couple of screen shots of what it looks like on both systems:

Re: How change the "since" date in usage report

11 months ago, by Andrew in NetWorx Forum

I am afraid not. The Since report always starts at the earliest recorded date. If you want something else there, choose This Year, Last Year or Last Month. You can also set the Month begins on parameter to 10 in the Advanced Settings, so that your monthly reports begins on that date.

Re: How change the "since" date in usage report

11 months ago, by Andrew in NetWorx Forum

For deleting all the old dates up until 2020-12-10, try this with the less-than condition: DELETE FROM usage WHERE date('1899-12-30', '+' || DAY || ' days') < '2020-12-10'

Re: How change the "since" date in usage report

11 months ago, by Andrew in NetWorx Forum

There is no need to search for the value. Simply copy and paste the above SQL query (File - New SQL in the main menu) and execute it (Execute - Execute SQL in the main menu).

Re: New features: groups, profiles, get switch info, command line parameters

11 months ago, by Andrew in Switch Port Mapper Forum

We always welcome useful suggestions as we strive to create great software. We have just added a button to fold/unfold the filter pane when multiple conditions are present. It looks like this when unfolded: and like this when folded: It also shows how many filters are hidden. Regarding having switch model in a separate column, I am afraid that's a little challenging to impleme

Re: Scan of Windows 10 machines is not returning HostName

11 months ago, by Andrew in Network Scanner Forum

I would suggest Wireshark, to see what name resolution requests are sent and what (if any) responses are received. Troubleshooting the issue might require solid knowledge of networking and protocols.

Re: Scan of Windows 10 machines is not returning HostName

11 months ago, by Andrew in Network Scanner Forum

It's hard to tell why, as Windows supports several ways of resolving IP addresses back to domain names. You can try different name resolution methods under Options - Additional - Resolve host names. If that doesn't help, try opening a command prompt and typing tracert x.x.x.x where x.x.x.x is the IP address whose host name you want. Normally it would display the host name in the firs

Re: NNTP/NNTPS traffic is wrongly attributed to antivirus

11 months ago, by Andrew in NetGenius Forum

It looks like it filters POP, SMTP, IMAP and NNTP as mail. Try turning off the Mail Shield and see if it helps.

Re: NNTP/NNTPS traffic is wrongly attributed to antivirus

11 months ago, by Andrew in NetGenius Forum

Unfortunately we can't do anything about it. This happens because your antivirus actively intercepts and filters your network traffic: it captures traffic from applications, filters it for malware etc, and then forwards it further as its own. This causes NetGenius to see that traffic as coming from the antivirus, because the antivirus captures it before NetGenius can. This increases the securit

Re: Virtual Machine installation freezes

11 months ago, by Andrew in RAM Disk Forum

Sorry, it is hard to say what went wrong. The fact that it seemingly froze suggests that Windows was unable to install the driver or verify its digital signature. More information can be found in SetupAPI.dev.log as explained by Microsoft. In general, our RAM Disk works on any VMs, but there seems to be an issue with your system. Please check the C:\Windows\INF\SetupAPI.dev.log file for possibl

Re: How to stop the resetting of Chrome and Edge cache relocation

11 months ago, by Andrew in RAM Disk Forum

It looks like occasionally a new version of Chrome/Edge deletes the symbolic link and re-creates a regular cache directory. I am not quite sure why they are doing that though, maybe because their cache format changes from version to version. One way to deal with this would to run the Cache Relocator periodically to check if the redirection is in place. Otherwise, you can edit the shortcut that

Re: Something is preventing computer shutdown

11 months ago, by Andrew in NetWorx Forum

Sorry this doesn't seem to be reproducible: I have created two users A and B. I logged in as A, installed NetWorx and logged out. I logged in as B and shutdown Windows. Everything worked as expected. Are you getting an error message or something else that can help to identify the issue?

Re: "Failed to setup system event" error when starting emulation

11 months ago, by Andrew in Connection Emulator Forum

Fantastic, thank you for letting us know!

Re: How to move contents of one disk image to another

11 months ago, by Andrew in RAM Disk Forum

If those files are open in read-only mode, e.g. you have some applications open from the RAM disk, it will work. As the files do not change, file-level copy should work just fine even if they are in use. (Moving files that are in use is indeed an issue, but here we are talking about copying.) Otherwise, you would need to stop all your processes that keep open files before you can safely copy th

Re: How to move contents of one disk image to another

11 months ago, by Andrew in RAM Disk Forum

I recommend the following: Create a new 16 GB image file via Image - Create and mount it via Image - Mount in the main menu. Copy all files and folders from your currently mounted RAM disk into the image mounted in step 1. Unmount the image file that you have copied the data to (the new 16 GB image). Edit the RAM Disk's properties to use the new image file, but don't re-mount it. Instead, re

Re: 'Page Setup' issue in Usage Info

12 months ago, by Andrew in Bandwidth Manager Forum

Yes, it includes all the latest changes and fixes.

Re: Feature suggestion: "Sent to ignored IP addresses" option

12 months ago, by Andrew in Network Scanner Forum

Thinking about the best way to implement this. I suppose, most likely you would also want to remove the device from the results? In that case we could extend the Delete from List command like shown below. This way, you can choose between only removing a device, and removing it and ignoring it in future scans. What do you think?

Re: Feature suggestion: "Sent to ignored IP addresses" option

12 months ago, by Andrew in Network Scanner Forum

Sure, we'll add that into the new multiplatform code we're working on. There should be a beta-version of the Network Scanner within a week or two, and we'd love your help with testing it.

Re: Issues after updating macOS to Big Sur

12 months ago, by Andrew in Network Scanner Forum

Just an update for you guys. We have achieved a major milestone (it compiles ) in converting the Windows-only network scanner to a multiplatform application, but it's not yet ready for release. With a quality and well-tested product in mind, we will need another few weeks for testing everything thoroughly and producing a beta-version for both Windows and macOS. Stay tuned and happy holidays

Re: "Failed to setup system event" error when starting emulation

12 months ago, by Andrew in Connection Emulator Forum

We have a new build with updated drivers available for download on our pre-release page. Below you can see that build running on Windows 2016 Server in a VMWare VM. If the issue persists, please try using the Connection Emulator on a fresh installation of Windows, as advised above. This will ensure no leftovers from older versions are present.

Re: Finding OIDs for Cisco RVS4000 router

1 year ago, by Andrew in NetWorx Forum

I am not sure how this relates to our NetWorx product?... But generally speaking: sysOID should be in 1.3.6.1.2.1.1.2 (sysObjectID) Model name should be in 1.3.6.1.2.1.47.1.1.1.1.13 (entPhysicalModelName) Hardware version should be in 1.3.6.1.2.1.47.1.1.1.1.8 (entPhysicalHardwareRev)

Re: Scripting authentication

1 year ago, by Andrew in Network Scanner Forum

Yes, that can be done and we'll implement it soon. At moment the Network Scanner application is undergoing a redesign with the aim of supporting both Windows and macOS to a maximum possible extent. To avoid having to merge new changes from different codebases, we'll add the requested feature once the redesign is complete (in ~2-3 weeks),

Re: Scripting authentication

1 year ago, by Andrew in Network Scanner Forum

One way would be to store login settings in an external file, e.g. XML or plain text and read that file to access the credentials. Another way, we may add a function to access the Network Scanner's credential manager from scripts, though the problem is identifying which user and password to use. The list of credentials simply consists of username-password pairs, and I am not sure how to specify

Re: RAM disk disappeared after Windows 10 October update

1 year ago, by Andrew in RAM Disk Forum

Sorry, this is not something we can reproduce and we have never seen this behaviour in testing. It may be related to some third-party drivers or applications, but that's not something we can troubleshoot. I would recommend trying a different combination of RAM Disk settings, e.g. try a different file system or enable/disable the Hard Disk Drive emulation, to see if that makes any difference.

Re: New features: groups, profiles, get switch info, command line parameters

1 year ago, by Andrew in Switch Port Mapper Forum

It is indeed beyond the scope of the application itself. If security is a concern, I recommend creating an encrypted container and placing the portable version of the Port Mapper into it. This way the application itself and all its configuration data will be reliably encrypted. An encrypted container can be created with built-in Windows tools (VHD/VHDX with BitLocker) or an open-source tool lik