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Re: Clean uninstall to fix unresponsive GUI
1 year ago, by miles in RAM Disk Forum
Thanks, that did it. It turns out the drivers were indeed running as you suspect and what's more, the rogue Y: drive disappeared after another reboot. With the rogue Y: drive gone, the time felt right to try a fresh install with 4.3.3. Sadly the attached screenshot is the result of mounting the first test Y: drive, same frozen GUI as before. The Y: drive shows as mounted in the frozen GUI bu
Re: Clean uninstall to fix unresponsive GUI
1 year ago, by miles in RAM Disk Forum
Attached is a screenshot showing your commands as well as evidence that I fully carried out that uninstall article. What's next?
Re: Clean uninstall to fix unresponsive GUI
1 year ago, by miles in RAM Disk Forum
So the weirdest thing is happening. It turns out 4.3.3 did not solve my frozen GUI issue, so I went ahead and did a complete uninstall as instructed by this article. When I rebooted, the test 2.5 GB Y: drive I had last created was still mounted and even persisted my old test folders, this despite no longer having RAM Disk software installed. Attached is a screenshot showing my current situation
Re: Clean uninstall to fix unresponsive GUI
1 year ago, by miles in RAM Disk Forum
As mentioned, the GUI is permanently disabled. The RAM disk is mounted and can be accessed normally (although the auto-save feature is set but not working,) but the GUI remains frozen no matter how long I wait. Are there any troubelshooting steps you can recommend? Head's up that I'm in year two of using your software after purchasing four licenses. It has been reliable up to now. This frozen
Re: Clean uninstall to fix unresponsive GUI
1 year ago, by miles in RAM Disk Forum
Per your advice, removing the configuration folder gave me a blank slate that unfroze the GUI. I was able to add a disk and it is useable. However, per attached screenshot, the GUI again becomes permanently unresponsive the moment I added that disk, even a boot-time disk as you suggest. As mentioned, uninstalling/reinstalling via the packaged uninstaller merely restarts this cycle and does not fix
Clean uninstall to fix unresponsive GUI
1 year ago, by miles in RAM Disk Forum
After uninstalling RAM Disk, restarting the system, reinstalling RAM Disk, restarting again, then opening RAM Disk, I still see the configuration from my previous install. Can you please advise how I can achieve a truly clean uninstall/reinstall? I'm trying to uninstall/reinstall because the GUI has become permanently unresponsive. See the attached screenshot of what the RAM Disk GUI looks like