SoftPerfect Support Forum
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4 months ago, by Andrew in RAM Disk Forum
Thanks for the suggestion! We've looked into the new Native NVMe feature in Windows Server 2025 and so far it looks like it won't benefit RAM Disk. The native NVMe driver (nvmedisk.sys) is designed specifically for physical NVMe SSDs. It eliminates the SCSI translation layer that Windows previously used when communicating with NVMe hardware, resulting in lower latency and higher IOPS for those
4 months ago, by Andrew in Network Scanner Forum
In that case please select any device still being scanned (any one with the question mark) and choose Properties to see which specific scan doesn't finish, and then post the details here. Again, screenshots would be very helpful.
Re: Taskbar widget shows rates or graph but not both
4 months ago, by Andrew in NetWorx Forum
The upload/download rates and the graph can be displayed in any combination: rates only, graph only, or both together. When the graph is enabled, it can also be shown with or without labels. From your description, it sounds like there is not enough horizontal space available for the taskbar widget. When space is limited, the widget will prioritise one element and hide the other, even if both op
4 months ago, by Andrew in Network Scanner Forum
Are you referring to the builds from 24 December? Please provide more details about what you do and what happens, and attach some screenshots.
Re: The database location is not writable or does not exist
4 months ago, by Andrew in NetWorx Forum
It sounds like the NetWorx database is corrupted. The error mentioning a ".DB" file also suggests you are using a very old NetWorx version (6.x or earlier). Newer versions use a different database structure. Normally, removing "%PROGRAMDATA%\SoftPerfect\NetWorx" allows NetWorx to recreate a fresh database automatically. However, older versions do not always recreate the full
Re: Version 25.x graph doesn't show any measurements
4 months ago, by Andrew in NetWorx Forum
As far as I can tell you've opened the graph for the Lan Onboard adapter, but perhaps your data is actually going via Wi-Fi or Ethernet 6? Old versions (including 5.5) combined the readings from all network cards, but the latest releases provide one graph per adapter.
Re: Option to scan all network adaptors
4 months ago, by Andrew in WiFi Guard Forum
We've added CIDR support and a usage example hint in the latest builds:
4 months ago, by Andrew in WiFi Guard Forum
A heatmap displays data intensity across a time grid using color gradients. Each day is represented by a cell, and the colour intensity indicates the frequency of device activity — specifically, how many times that device was detected/scanned that day.
Re: Version update while RAM disk is mounted
4 months ago, by Andrew in RAM Disk Forum
This depends on which version you're updating from and whether the driver has changed between versions. If something doesn't work correctly after the update, a second reboot should resolve it. Rebooting from the login screen should suffice.
Re: Why is the Settings button greyed out?
4 months ago, by Andrew in NetGenius Forum
The Settings button becomes available when you select the device you are connected to:
Re: Option to scan all network adaptors
4 months ago, by Andrew in WiFi Guard Forum
It probably wouldn't make much sense to scan a virtual adapter since it's part of a virtual network (virtual machines or similar running on your PC), so there wouldn't be any rogue devices to discover. However, if you still wish to scan it, you can simply specify your desired network ranges in Settings:
Re: Suggestion: Option to display disk size in GB
4 months ago, by Andrew in RAM Disk Forum
We've updated the UI to accept MB/GB and display the size accordingly: You can download the new build here
Re: How to hide buttons in the graph window
4 months ago, by Andrew in NetWorx Forum
We had to make certain compromises with the UI design and spacing as the app now runs cross-platform on Windows, macOS, and Linux with nearly identical functionality. We didn't implement a special colour for overlapping upload and download traffic because it wasn't practical—in the current implementation, both upload and download remain clearly visible:
Re: How to hide buttons in the graph window
4 months ago, by Andrew in NetWorx Forum
Assuming you're referring to the buttons along the top edge of the graph, you can absolutely hide those controls in v25.12. Right-click anywhere on the graph itself and select Toolbar from the context menu to toggle it off. This will remove the button bar completely, giving you the clean interface you prefer:
Re: Option for disabling automatic disk creation
4 months ago, by Andrew in RAM Disk Forum
The manual creation mode essentially means the disk will need to be mounted manually after a restart, as it will not happen automatically. However you are right, not mounting it immediately after addition would be more consistent. We will fix that.
Re: Version update while RAM disk is mounted
4 months ago, by Andrew in RAM Disk Forum
Two reboots are required because the first reboot will replace the driver's SYS files, which are otherwise locked by Windows. The second reboot will load the updated files. This is only required when upgrading. A fresh installation will work without a restart.
Re: MAC addresses are missing in scan results when max thread runtime is low
4 months ago, by Andrew in Network Scanner Forum
If you are scanning the current subnet, make sure the ARP query lookup method is enabled under Resolve MAC addresses on the Additional tab. Also, try enabling the Allow ARP outside current subnet option on the General tab. Normally ARP requests are not sent outside the current subnet, but if your router runs proxy ARP or forwards ARP requests and responses, this option may help detect more devi
Re: Line spacing in the scan results list
5 months ago, by Andrew in Network Scanner Forum
Just letting you know: we've added the Row Spacing option that allows you to choose the preferred display density. Download here:
Re: Line spacing in the main window
5 months ago, by Andrew in WiFi Guard Forum
We've increased the row spacing to improve readability with the icons: multiple icons per row can look quite crowded otherwise. However, we understand this presents a challenge for users with larger networks (like your 30 devices). So we've added a setting for Row Spacing in the latest builds:
Re: Conditional RegEx captures and replacements
5 months ago, by Andrew in Network Scanner Forum
Regular expressions and virtual columns alone cannot provide conditional output based on multiple criteria. However, this is easily accomplished with a VBScript under Options - Remote Scripting: Dim set1, set2, i Dim strLower strLower = LCase(Input.Column("Location") ' Define Set 1 strings (returns 210) set1 = Array("purchase office", "finances", "bud
Re: Conditional RegEx captures and replacements
5 months ago, by Andrew in Network Scanner Forum
To make sure I understood your requirements correctly: You want to derive a value from another column, and then apply a regex-based rule such that: if the source value contains blue or red, it is replaced with one value (for example, active), and if it contains green or white, it is replaced with a different value (for example, inactive). Is that correct?
Re: Every directory on my RAM disk is 'read only'
5 months ago, by Andrew in RAM Disk Forum
To answer your question about why the compression option becomes unavailable when using an image file: the compression feature is implemented as an NTFS file system attribute. When enabled, NTFS transparently compresses data as it is written to disk in the background. For this reason, the option is only available when the RAM disk itself is formatted as NTFS. When an image file is used, all NTF
Re: Every directory on my RAM disk is 'read only'
5 months ago, by Andrew in RAM Disk Forum
The blue band represents the space occupied by RAM disk(s). You will see that it's equal to the RAM disk(s) size combined, unless you are using dynamic allocation, in which case it would show the dynamically changing memory usage. In Process Monitor, create the filter as follows: Path - Begins With - A:\ - Include To enable disk compression in RAM Disk, navigate to RAM Disk Properties → Ad
Re: Thank you for dynamic memory allocation and TRIM
5 months ago, by Andrew in RAM Disk Forum
Thank you for the wonderful feedback! We are delighted you're enjoying the dynamic memory allocation and TRIM features. We spent nearly a month engineering these with extensive testing, so it's fantastic to hear they're making a real difference for you. If you think of any other ways we can improve the app, please let us know. And happy holidays!
Re: Every directory on my RAM disk is 'read only'
5 months ago, by Andrew in RAM Disk Forum
RAM Disk only presents block storage to Windows. The read-only attributes are being applied by NTFS/exFAT or another system component, not by the RAM Disk driver itself. For initial diagnostics: Test with a fresh image: Create a new blank RAM disk image (freshly formatted) and check if the read-only attributes appear on directories in this new image as well. Disable security software: Tempor
Re: Access violation error on macOS
5 months ago, by Andrew in NetWorx Forum
Thank you for getting in touch, and your English is perfectly fine! Unfortunately, this isn't something we've been able to reproduce on our end, so it may be related to a specific combination of settings in your configuration. Could you please create a backup of your configuration via Usage Reports > Backup in the popup menu, then compress the resulting file into a ZIP archive and send it
Re: Speedtest shows no result list on Linux
5 months ago, by Andrew in NetWorx Forum
Sorry, that's not something we could reproduce. Below is a screenshot taken with the latest version (25.12) on Fedora 43. Everything appears as it should. Do you have anything else, such as custom themes or font settings?
Re: Feature request: Email subject line
5 months ago, by Andrew in NetWorx Forum
That's expected behaviour. The snapshots page is where we publish interim builds for users who want to test bug fixes or new functionality before it goes into an official release. Since these are essentially beta/testing builds, they don't trigger the automatic update notification. Once we've accumulated enough changes and tested them sufficiently, we'll roll everything into a new official vers
Re: Feature request: Email subject line
5 months ago, by Andrew in NetWorx Forum
Thank you for the suggestion. We've updated the email subjects in the latest builds to be more descriptive and distinguishable. Auto-report emails now use subjects like: NetWorx Daily report NetWorx Weekly report NetWorx Monthly report Notification emails now use: NetWorx Notification Rather than a user-defined prefix, we've included the computer name automatically. This makes i
Re: Settings, license and data are lost every time I quit macOS app
5 months ago, by Andrew in NetWorx Forum
Thank you for the detailed report. This behaviour indicates that NetWorx is unable to create or write to its data directory, so everything is lost when the app quits. Could you please check the following? 1. Verify permissions on the shared library folder Open Terminal and run: ls -la /Users/Shared/ Please share the output. We need to confirm that the Library folder there is writable.