SoftPerfect Support Forum
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Re: Option for disabling automatic disk creation
5 months ago, by Andrew in RAM Disk Forum
Thank you for the kind words about our RAM Disk. It's great to hear that the performance and NTFS implementation are working well for you. Regarding your questions: 1. That's a good suggestion, and we've just added a Manual creation type for RAM disks. As the name suggests, these can be created and removed on demand and won't be mounted automatically at startup. 2. We haven't noticed any
Re: How to transfer credentials to RDP
5 months ago, by Andrew in Network Scanner Forum
Unfortunately, mstsc.exe doesn't support passing credentials directly via command-line parameters for security reasons. However, there are several practical workarounds using batch or PowerShell scripts: Solution 1: Using cmdkey (Simplest) You can use the cmdkey command to store credentials in Windows Credential Manager, then launch RDP. Batch script: @echo off set HOST=%1 set USERNA
Re: Fedora 43 no longer shows traffic data
6 months ago, by Andrew in NetWorx Forum
Please post some screenshots. It's hard to tell what's happening from this description alone.
Re: How to display taskbar graph without numbers
6 months ago, by Andrew in NetWorx Forum
Thanks for the feedback, John. It looks like we should add more customisation options for the taskbar widget. We'll review this next week and will likely introduce a dedicated set of widget settings; for example, choosing the graph type independently from the floating graph, selecting the layout (rates, graph, both, with or without axes), and possibly more. Stay tuned.
Re: Periodic saving of connection monitoring and bandwidth test data
6 months ago, by Andrew in NetWorx Forum
The data is saved automatically, but since NetWorx runs as a regular desktop application, it only starts recording after a user logs in. If your monitoring PC restarts and doesn’t log in automatically, no data will be collected until someone signs in. To maintain continuous monitoring even when no one is logged in, we recommend using our Connection Quality Monitor. It provides similar functiona
6 months ago, by Andrew in Network Scanner Forum
For that you'd need to create a batch file like this: @echo off setlocal if "%~1"=="" goto :usage set "target=%~1" rem grab the console session id and shadow it for /f "tokens=3" %%a in ('qwinsta /server:%target% ^| findstr /i "console"') do ( mstsc /v:%target% /shadow:%%a /control goto :eof ) echo No console session found on
"Install driver error: -1" when I choose to install app monitoring driver - Fixed
6 months ago, by Andrew in NetWorx Forum
Please try version 25.11. I believe we have resolved this issue that seems to only happen on certain builds of Windows 10.
Re: RAM Disk and Windows System Cache
6 months ago, by Andrew in RAM Disk Forum
Thank you for your kind words and asking a good question why the write-caching option cannot be changed on partitioned RAM disks. We'd like to explain why this is actually intentional behavior that protects performance. Why Write-Cache Toggle is Disabled On traditional hard drives and SSDs, disabling write caching is a data integrity feature. It forces data to be physically written to the di
Re: How to get usage statistics from all past and current NICs
7 months ago, by Andrew in NetWorx Forum
Thank you for bringing this to our attention. It was originally a design choice to include only active adapters in usage reports, but, as it turns out, it was not ideal. We've now updated NetWorx so that usage data for all adapters, including those no longer active, will be displayed when you choose to view all adapters. You can download the latest build here. Simply install it over your curren
Re: Version update while RAM disk is mounted
7 months ago, by Andrew in RAM Disk Forum
You can install the new version over the existing one and reboot (or reboot later, as convenient). It's really that simple.
Re: How to display graph speed in megabytes
7 months ago, by Andrew in NetWorx Forum
Glad to hear that! NetWorx app now has a single, unified dropdown for displaying speed: it combines both the transfer rate unit (bytes or bits) and the format (automatic, KB, MB, or GB). This should make things much clearer and avoid the confusion between the two separate controls. This improvement will be included in the next release:
Re: How to display graph speed in megabytes
7 months ago, by Andrew in NetWorx Forum
It's a little counterintuitive, but you need to change the graph transfer unit to Bytes/s. Then, the dropdown on the Main settings tab will switch to MB/s instead of Mbit/s. We will combine these two settings into one for simplicity in future releases - thanks for pointing this out.
Re: Randomized MAC-address in conjunction with unrecognized IP-address
7 months ago, by Andrew in WiFi Guard Forum
That's an interesting theory, and it is certainly possible that one of your ORBI satellites could be responsible, especially since they do use a separate IP range for the backhaul link. However, it is difficult to say for sure without seeing exactly how the device identifies itself on the network. If you have a managed switch, check its MAC address table to see which port the address is coming
Re: Randomized MAC-address in conjunction with unrecognized IP-address
7 months ago, by Andrew in WiFi Guard Forum
The address you are seeing is most likely not anything malicious. When a MAC address has an "A" as the second character, it usually means it's a locally administered or randomised address. Many Apple, Windows and Android devices do this now for privacy reasons, so the "A" strongly suggests it's one of your own devices using a random address rather than an unknown intruder. T
Re: Devices shown with only an old DNS domain name
7 months ago, by Andrew in WiFi Guard Forum
Here is exactly how WiFi Guard decides the "Name" shown for a device. It simply tries a few discovery methods in order and uses the first one that succeeds. There is no internal caching of names: NetBIOS: If it returns a name, it is used. mDNS (Bonjour/Zero-conf). SNMP: Typically reads sysName.0 Reverse DNS: If there is a PTR record (or other reverse-lookup path) that yields a hostn
Re: Devices shown with only an old DNS domain name
7 months ago, by Andrew in WiFi Guard Forum
WiFi Guard does not cache or store device names. It keeps a record of each device's MAC address, IP assignments over time, and any category or description you set, but not its name. The old DNS domain names you are seeing are most likely coming from cached data elsewhere, such as in your operating system or at the router level. A quick way to check is to run the following command in a Command P
Fastmail says "SMTP server error occcured: 5.5.1 Invalid command" - Resolved
7 months ago, by Andrew in WiFi Guard Forum
We've tested this and it appears that the error is the Fastmail's way of indicating an authentication failure. When using the regular account password, we encountered the same issue. However, once we generated an app-specific password, as recommended by Fastmail, the problem was resolved. You can find their instructions on the Fastmail - App passwords page. After creating an app-specific passwo
Re: Overwriting of ramdisk.xml file
7 months ago, by Andrew in RAM Disk Forum
It was originally a simpler implementation: the configuration file was always updated on shutdown to make sure any pending changes were preserved. However, we've since improved this behaviour. The configuration is now saved only when actual changes are made, rather than every time the application exits. You can download and try the updated version.
Re: How to use graph without getting an extra ALT+TAB window
7 months ago, by Andrew in NetWorx Forum
Yes, you can simply move your licence to a new PC if you replace your current one. There is no need to contact us for that. Just keep in mind that the licence includes updates for one year by default. If you plan to use the app for longer, it may be worth getting a licence with three years or unlimited updates. This model helps us keep a predictable revenue stream, continue improving the softw
Re: How to use graph without getting an extra ALT+TAB window
7 months ago, by Andrew in NetWorx Forum
I'm not sure where that invisible window in the old version comes from, as no one else has ever reported it. Please try the latest version and let me know if it still happens, and under what exact circumstances, and we'll be happy to look into it further. As for showing the graph on all virtual desktops, the old version wasn't really aware of virtual desktops at all, and the latest version isn'
Re: How to use graph without getting an extra ALT+TAB window
7 months ago, by Andrew in NetWorx Forum
Thanks for letting us know. It looks like you are using borderless graph (floating window without a title bar). In this mode the graph can incorrectly show up in the Alt+Tab list. This was a bug and we have just fixed it. Please download the updated build and let us know whether it works better for you.
Re: Missing menu "Display Speed in Taskbar"
7 months ago, by Andrew in NetWorx Forum
That explains it. The behaviour is as expected when using ExplorerPatcher.
Re: Missing menu "Display Speed in Taskbar"
7 months ago, by Andrew in NetWorx Forum
The option to display the taskbar widget on the right or left is only available when using the stock Windows 11 taskbar. If you are running any third-party taskbar enhancements or replacements, this option will not appear. Could that be the case on your system?
Re: How to display taskbar graph without numbers
7 months ago, by Andrew in NetWorx Forum
You are probably still looking at the taskbar widget, whereas the setting highlighted in your screenshot refers to the tray icon:
Re: Missing menu "Display Speed in Taskbar"
7 months ago, by Andrew in NetWorx Forum
We haven't been able to reproduce this issue. Everything works fine in our tests, see the screenshots below:
Re: How to display taskbar graph without numbers
7 months ago, by Andrew in NetWorx Forum
If you set the Number of decimals to a custom value, it will apply everywhere in the app, including both graphs and speed reporting. With 3 decimals, the labels naturally become longer, leaving less room for the graph, which may then become hidden. You can increase the size of the graph if you'd like to fit both the longer labels and the graph together. If you prefer to see only the graph w
Truncation of FAT32 volume label in Windows Explorer - Fixed
8 months ago, by Andrew in RAM Disk Forum
The issue has now been resolved, and a new build is available for download. If you are installing it over an existing copy of the RAM Disk app, please note that you will need to reboot twice for the updated driver to be fully replaced and loaded.
Re: Truncation of FAT32 volume label in Windows Explorer
8 months ago, by Andrew in RAM Disk Forum
Thank you for reporting this. You are right, that's a bug. We'll address it within a few days and also take this opportunity to review the entire formatting code to prevent similar issues. I'll post an update here once it's resolved.
Re: How to disable the new device pop up
8 months ago, by Andrew in WiFi Guard Forum
You're absolutely right: persistent pop-up can be disruptive. However, that behaviour is intentional. WiFi Guard is designed to ensure you are immediately aware of any unknown device on your network, because a quiet notification might be dismissed and a potential intruder could remain undetected. That said, I understand how this can interrupt your workflow and will take your feedback on board for
Column order is not remembered after restart - Fixed
8 months ago, by Andrew in WiFi Guard Forum
The new build of WiFi Guard is now available: The application now retains the user-set column order between sessions. Specific columns can be shown or hidden via the main menu View - Visible Columns. Please download the latest build and let us know if you need more assistance or further details.