SoftPerfect Support Forum
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5 years ago, by Ann in NetGenius Forum
That is correct: NetGenius ignores local file transfers (also knows as file sharing, Server Message Block, or SMB protocol), because: Windows does not assign this traffic to specific applications. This traffic does not consume Internet data. These transfers do not normally affect user privacy or security.
Re: Background transparency in the floating graph
5 years ago, by Ann in NetWorx Forum
To change the transparency of the graph background only, open the Hidden Options, scroll to the Transparent graph background and set it as you like.
Re: Background transparency in the floating graph
5 years ago, by Ann in NetWorx Forum
Do you mean a semi-transparent graph window? If so, it can be achieved by adjusting the Window opacity, % value on the Graph tab in NetWorx Settings.
Re: How to get the switch name
5 years ago, by Ann in Switch Port Mapper Forum
If you mean that device names are blank after you discover new switches, please make sure you have ticked one or more columns in SNMP Device Discovery window. The ticked columns will be used to form device names. We added this selection functionality to provide flexibility and let users choose how they want to name their devices.
5 years ago, by Ann in RAM Disk Forum
You can download version 4.0.9. It is the last one that supports Windows XP. However please keep in mind that there have been several improvements and security fixes since then.
Re: Batch scripting for capturing timestamp
5 years ago, by Ann in Network Scanner Forum
In that case, still enable the Show last scan and last seen time option highlighted in the screen shot above, and optionally export the configuration to a file. Use that configuration file with your command-line scanning, and the 'Last scan' column will essentially be the time stamp: netscan.exe /auto:"z:\output.csv" /config:z:\last-scan-on.xml The output will be like this: "I
Re: How to get the switch name
5 years ago, by Ann in Switch Port Mapper Forum
In version 3.1 the switch name was moved to a separate column. It may first appear as the rightmost column, but you can move it anywhere within the view, as shown below. And if it isn't displayed for you for some reason, please check View - Columns - Switch in the main menu.
Re: Batch scripting for capturing timestamp
5 years ago, by Ann in Network Scanner Forum
You can enable the Show last scan and last seen time in Options - General tab, as shown in the picture below. After you do that, there will be two extra columns with time stamps, which will be also exported to a CSV file.
Re: Launching an executable on detection
5 years ago, by Ann in WiFi Guard Forum
At the moment no parameters are passed, and the executable is only launched once per scan regardless how many devices were detected, as long as there is at least one detection. We haven't found a clever way of passing multiple rows of data, but it's possible to extract and use it with sqlite3 from sqlite-tools. You could execute a batch script with something like this, which will dump all unkno
Re: Phone repeatedly being detected as an unknown device
5 years ago, by Ann in WiFi Guard Forum
If WiFi Guard has detected a device, it means the device is connected already. It looks like in your case the device randomly changes its MAC address, which is common for mobile phones. Both iOS and Android devices randomise their MAC addresses for privacy reasons. So in your Samsung Galaxy phones the MAC address is by default randomised and this address is used instead of the device MAC address.
Re: Exported device list: true/false in Info column
5 years ago, by Ann in WiFi Guard Forum
In the CSV file export the "Info" column contains values that are either TRUE or FALSE: 'True' means the device has been marked as known (shown in green in the application interface). 'False' means the device is unknown (shown in red). We have just renamed that column into "Known Devices", to make its meaning clearer. Now the exported device list looks like this: Known
Re: Advantages of SoftPerfect RAM Disk
5 years ago, by Ann in RAM Disk Forum
Thank you for the compliments Alfredo. It is always nice to hear that users appreciate our efforts.
5 years ago, by Ann in NetGenius Forum
This is not a bug. The LAN file copy is not monitored by NetGenius intentionally. The way Windows is designed, this type of traffic originates from the SYSTEM process and is usually local (not Internet). So we decided to ignore it in NetGenius, as it can't be attributed to a specific application.
Re: Suggestion: Limit the quantity of email notifications
5 years ago, by Ann in WiFi Guard Forum
Thank you for your feedback. We have updated WiFi Guard so that it does not send duplicate e-mails. Now, if WiFi Guard detects the same set of unknown devices over several runs, it will only send one e-mail. If the set of unknown devices changes, it will send another e-mail. The update can be downloaded here.
Re: Using WiFi Guard in multiple locations
5 years ago, by Ann in WiFi Guard Forum
To use WiFi Guard in multiple locations, you can simply use its portable edition. In this case, the application itself and its database (including the known devices list) could sit in a folder in your Google Drive or a USB flash drive, and you would be able to use it anywhere you go.
Re: Different disk size when created by RAM Disk and when formatted by Windows
5 years ago, by Ann in RAM Disk Forum
Great, we will include these changes in the next release. Once again, thanks for helping us make the product better.
Re: Different disk size when created by RAM Disk and when formatted by Windows
5 years ago, by Ann in RAM Disk Forum
The reason for this space discrepancy is that the exFAT support was implemented in our RAM Disk before Microsoft published exFAT specs. So the implementation was mainly based on educated guesswork and experience, and to be on the safe side we allocated more space for file system structures. Now that MS has published the specs, we reviewed the code and implemented a more compact FAT table. In ou
5 years ago, by Ann in Bandwidth Manager Forum
There are many factors that affect the maximum throughput, from CPU performance to network card drivers and the number of rules. It is best if you test the software in your environment to see what can be achieved in your particular case. Generally you can expect up to 300 Mbps per server, and this cannot be parallelised. Having said that, in the latest version 3.2.11 we have done a number of op
Re: Large disk with small allocation unit size cause corrupt exFAT file system
5 years ago, by Ann in RAM Disk Forum
Thank you for reporting this. The exFAT formatting issue has been fixed, for both 2K and 4K clusters. You can download the update here. The problem was due to incorrect FAT bitmap creation for larger FAT tables -- exactly what happen in the case of a large drive with a small cluster size.
Re: Where WiFi Guard settings are stored
5 years ago, by Ann in WiFi Guard Forum
It's in C:\Users\<UserName>\AppData\Local\WiFi Guard\ Alternatively, you can create a backup via All Devices - Export and save it to an XML file. This backup can be restored via the corresponding Import command.
Re: NetworX Security Alarm Help
5 years ago, by Ann in NetWorx Forum
We are a software development company called SoftPerfect. We create software applications for network administrators, business professionals and home users, and we have no connection to security alarms or any other goods or services outside of the software development field. NetWorx is the name of one of our software products, created almost 20 years ago for keeping track of Internet traffic us
Re: Choosing size and file system for RAM disk and/or RAM disk image
5 years ago, by Ann in RAM Disk Forum
When you are creating a volatile RAM disk (i.e. the one that will be used without an image file and will have all its contents lost every time you reboot or power off your computer), you should leave the image file name field empty in its settings, and instead specify its size and the file system. The disk will be created based on the set size and file system. When you are creating a persistent
5 years ago, by Ann in NetWorx Forum
Most likely, you are using the portable version of NetWorx. This feature does not work in the portable version as it requires a driver to be installed. Using the installer version instead should fix this issue. Also, if you are mainly interested in Netstat-like functionality, check our NetGenius product. It is designed specifically for tracking applications and connections.
Re: Monitoring VirtualBoxes (VMs)
5 years ago, by Ann in NetWorx Forum
It depends how they are connected to the network. You can either install NetWorx in the guest OS, or run it on the host. If installed on the host, you can choose which adapter(s) to monitor.
Re: VPN and connection monitoring
5 years ago, by Ann in NetGenius Forum
It is likely that the VPN service is the cause of the problem. Normally, your applications send and receive data directly, which enables NetGenius to capture and display their activity. However, when a VPN service comes into play, it alters the traffic processing path. Applications send and receive data as usual, but the VPN service intercepts that data, encrypts it and sends it over a tunnel.
Re: How to configure shared folder permissions
5 years ago, by Ann in Network Scanner Forum
If you are running the Network Scanner as domain admin, you don't need to specify any account details. It will automatically assume your current user's context, and as a domain admin you should be able to access WMI on remote computers. It's all about WMI configuration in your network. It is not related to who is allowed to access a share. If you get WMI queries working on your network computer
Re: Licence purchase for different operating systems
5 years ago, by Ann in NetWorx Forum
If you want to purchase a licence, it is the same licence for all platforms. The "up to 5 devices" licence covers five devices. Each of those five devices can be running a different operating system (Windows, macOS, or Linux), and the same licence key will work with all of them.
Re: Detection and monitoring of 5GHz WiFi traffic
5 years ago, by Ann in NetWorx Forum
Please see this forum thread. It is likely to be the same issue and the same solution.
Re: How to configure shared folder permissions
5 years ago, by Ann in Network Scanner Forum
You will need to write a VBScript that extracts the list of shares, gets the security settings of each share, and then outputs that information. Below is a sample script for getting share security info. You may want to modify it further to suit your needs, then load it into NetScanner via Options - Remote Scripting and, if WMI access is enabled and configured, run the script against your device
Re: How to rename computer back to its original name
5 years ago, by Ann in NetGenius Forum
To revert the renamed computer to its original name, simply use the Rename right-click menu again, but this time leave the name empty (do not enter anything).