Show all posts by user

Re: How to turn data collection off

3 days ago, by Andrew in NetWorx Forum

Sure, you can simply mark all hours as unmetered. The Graph will still work, but the usage data won't be shown.

Re: Using RAM Disk to speed up video editing

3 days ago, by Andrew in RAM Disk Forum

You can of course, but the gains in productivity will really depend on the editing software you are using. If the software creates a lot of temporary files in Windows %TEMP% folder, or if it can be configured to use a specific drive for its cache, then RAM Disk can be beneficial. Simply speaking, a RAM disk is just a very fast disk-like device backed by RAM. It will benefit applications and op

Re: Accidentally entered a wrong IP address and got scan results for it

5 days ago, by Andrew in Network Scanner Forum

The 192.160.x.x entries you are seeing are regular servers and other devices on the Internet with those addresses. They are not in your network. Local or private addresses fall into one of these ranges: 10.0.0.0 – 10.255.255.255 172.16.0.0 – 172.31.255.255 192.168.0.0 – 192.168.255.255 Anything outside these rages belongs to so-called routable addresses on the Internet, so scanning

Re: Suggestion: Jump to a device based on keyboard input

5 days ago, by Andrew in Network Scanner Forum

Thanks, that's a good idea and we have just implemented it. Please download and try latest build. It should search across all columns as you type. One caveat: the tree must be in focus (via a mouse click) for the search to work.

Re: Initialisation of VVLIB failed

8 days ago, by Andrew in RAM Disk Forum

Thanks for the compliment to our RAM Disk. All in all, we're striving to implement every bit of performance improvement in it, so another thing you could try with the latest (paid) version is the exFAT file system. In our tests it performed 10-15% faster than NTFS.

Re: Suggestion: Add maximum upload and download speed to the reports

8 days ago, by Andrew in NetWorx Forum

Thanks, makes sense. We'll review this and possibly implement soon.

Re: Initialisation of VVLIB failed

8 days ago, by Andrew in RAM Disk Forum

It is unfortunately hard to tell without knowing how the other application implements memory allocations. As far as I remember we were having issues with allocating large blocks (>4 GB) from virtual memory and decided to use the physical one. Though if the other application performs better for you, why not just use it?...

Re: Initialisation of VVLIB failed

8 days ago, by Andrew in RAM Disk Forum

This indicates one or both services are still installed. Try opening an administrator command prompt and type sc query SPVDPort sc query SPVVEngine If that's the case and either service is installed, try deleting it with the following commands and reboot: sc delete SPVDPort sc delete SPVVEngine

Re: Add maximum upload and download speed to the reports

10 days ago, by Andrew in NetWorx Forum

Sure, we can add that, but what's the practical purpose? Do you just want to have this out of curiously, e.g. "what was my max download speed"?

Re: Subfolders are not created sometimes

12 days ago, by Andrew in RAM Disk Forum

Ah, that explains it! Thank you very much for sharing your findings. Not surprisingly we haven not seen this happening: we simply don't use Windows 10 here for daily work, relying mainly on Windows 7 as a much more "workable" system. While we do test all applications on everything from Windows XP to Windows 10, these tests obviously couldn't catch the Storage Sense issue, which seem

Re: Internet Sharing in a WiFi network

16 days ago, by Andrew in Bandwidth Manager Forum

No, you would probably need something like Connectify.

Re: How to show Desk Band traffic speed in MB/s

19 days ago, by Andrew in NetWorx Forum

Sure, it's possible. There is a bunch of settings available in a separate area called the Hidden Options. One of the settings there is Force rate unit. When set to 1, all data rates will be displayed in KB/s. When set to 2, all data rates will be displayed in MB/s:

Re: Assistance with Xfinity router setup

19 days ago, by Andrew in NetWorx Forum

Not every router can be monitored. To be able to monitor a router, NetWorx needs a router to either: Support the so-called SNMP protocol. In some routers it needs to be enabled and configured, but some may not support it at all. Unfortunately we don't have a TG3482G at hand to check, so it's best if you contact your ISP and ask them whether the router supports SNMP and how to enable it. Or: Su

Re: Speed Meter's Start button is disabled

25 days ago, by Andrew in NetWorx Forum

Thank you for reporting this problem. We checked it and there seems to be an issue with a system component known as MSXML and HTTPS URLs. We have added a workaround that uses a different way to access HTTPS URLs if MSXML fails. Please try the latest build and let us know if everything works well now.

Re: Ignore LAN traffic on Linux

25 days ago, by Andrew in NetWorx Forum

Not from the application itself, but you can modify its database kept in ~/.config/SoftPerfect/NetWorx It's a standard SQLite3 database, so any SQLite manager should to the trick, for example DB Browser for SQLite.

Re: Quotes added to the user-prompted parameters

25 days ago, by Andrew in Network Scanner Forum

The quotes are added because there is a space, meaning the string has to be enquoted into a single parameter. In your case there may be an easy workaround: Open Notepad and hit Tab. Then copy that tab character. Insert the copied tab between the strings like this: ... cmd /c echo 10.0.64.185tabsome_name.com >> ... The tab-separated string should be echoed unquoted and written to

Re: Subfolders are not created sometimes

27 days ago, by Andrew in RAM Disk Forum

Sorry I have no idea why the empty folders might be disappearing. I guess you could use Process Monitor to track what process deletes the folders. Or simply create a dummy file in each folder to prevent their deletion. May be create the set of folders like this: TEMP\Cache_Opera\Dummy TEMP\Cache_Chrome\Dummy TEMP\Cache_Firefox\Dummy TEMP\Cache_PaleMoon\Dummy In this case there will be a

Re: CMD variable is not processed. How to fix

29 days ago, by Andrew in Network Scanner Forum

This issue is not connected to Network Scanner. It is just how the command processor evaluates environment variables. For example, open a new command prompt and type the above statement. It will result in something like this, where in the first set of commands the variable is not evaluated: To work around this, you need delayed variable expansion and a different syntax, like this: cmd /

Re: Ignore LAN traffic on Linux

30 days ago, by Andrew in NetWorx Forum

No, I am afraid this functionality is not available in the Linux or macOS versions. Filtering traffic by IP address requires a network driver to be installed, or a reliance on a third-party package like libpcap, which comes with extra implications like requiring root privileges. We may be able to implement it in the future, but at the moment individual IP addresses cannot be filtered out.

Re: How to move Temp and TMP folders back to their original location

4 weeks ago, by Andrew in RAM Disk Forum

The default Windows TMP/TEMP locations is %USERPROFILE%\AppData\Local\Temp You can change it back to the default values by either: In the RAM Disk app choose Tools - Set Windows TEMP folder from the main menu and set both to the above value. Or press Win + R, run sysdm.cpl and go to Advanced - Environment values. Then set both TMP and TEMP to the above value.

Re: Program directory cannot be deleted during uninstallation

4 weeks ago, by Andrew in RAM Disk Forum

Most likely the application itself is still running. Open the Task Manager and on Windows 7 or below: Open the Processes tab and locate the ramdiskws.exe process. Select it and click End Process. on Windows 8 or above: Open the Details tab and locate the ramdiskws.exe process. Select it and click End Task. If that doesn't solve the problem, this little utility called LockHunter should help.

Re: Speed Test results: new CSV file vs old Txt

5 weeks ago, by Andrew in NetWorx Forum

It's not shown anywhere in NetWorx. The application uses it internally to test download and upload speeds, but it's not exposed to the user. Basically because it cannot really be used for anything other than interacting with the application. The Tools - Ping command is a simple GUI for the ping utility. You probably don't need to use it unless you have a reason to.

Re: Speed Test results: new CSV file vs old Txt

5 weeks ago, by Andrew in NetWorx Forum

A home router has at least two IP addresses as shown in the diagram below. Here is an article about that: Internal and External IP Addresses Explained.

Re: Speed Test results: new CSV file vs old Txt

5 weeks ago, by Andrew in NetWorx Forum

Thank you for your feedback. I guess we can disregard the mystery with the speed test date. Whatever caused it, it's not happening again. Regarding the ping time of 0ms vs 8ms, in this case you pinged your own IP address. Obviously the ping to the router is always near zero, while the ping to an external server used in speed testing would take longer. The speed meter reports the latter. The &q

Re: Speed Test results: new CSV file vs old Txt

5 weeks ago, by Andrew in NetWorx Forum

It seems in the date not only the day is wrong in your files, but also the year - it was recorded as 2018-02-01 19:38:04. The only reason I can think of is an incorrect system time. What about the dates shown in the Speed Meter window: are they correct? What about any other dates, say in Usage Reports? Regarding the new vs old text format, the new format was simplified to allow easy charting.

Re: VPN data usage statistics

6 weeks ago, by Andrew in NetWorx Forum

When the Ignore local traffic within the LAN option is selected and a VPN is used, there is a chance of network traffic being counted more than once. It really depends on how a particular VPN software was created and operates. For accurate readings when VPN is used, I recommend unticking this option and instead selecting the network adapter used for Internet access in the drop-down list.

Re: VPN data usage statistics

6 weeks ago, by Andrew in NetWorx Forum

It really depends on the selected monitoring options, in particular the adapter chosen under Monitored interfaces and whether the Ignore local traffic within the LAN option is on. If you post here a screen shot of your main settings tab, I will be able to advise further.

Re: RAM disk is slower on the new server

6 weeks ago, by Andrew in RAM Disk Forum

It's hard to say, but I am guessing for some reason your memory runs slower than it should. There is a freeware app called MaxxMEM. I recommend benchmarking the RAM on both servers and compare the results. Then, if the result is also half the speed, it would be a good idea to take a look at the timings and frequencies in CPU-Z or a similar tool. Please post your findings here.

Re: RAM disks suddenly unmounted without any Windows events

6 weeks ago, by Andrew in RAM Disk Forum

Generally when a RAM disk is created all the required memory is preallocated, so changes to memory space should not affect it, but I suppose it is possible. If this issue happens again, please let me know any additional observations you may have then.

Re: RAM disks suddenly unmounted without any Windows events

7 weeks ago, by Andrew in RAM Disk Forum

Sorry, we don't know how/why it happened. There is simply no code in the RAM Disk driver that could have unmounted a disk without an external command. As to the logs, the RAM disk driver does not keep them. My best guess would be that the sudden, unexpected disk unmounting was either due to a human error, i.e. someone logged in and unmounted the disks, or due to some different process issuing