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Re: Is SoftPerfect software affected by Log4j security flaw?

2 years ago, by Ann in Network Scanner Forum

We don't use Log4j in any way, therefore none of our software products are affected by its vulnerabilities.

Re: How to suppress notification pop-up

3 years ago, by Ann in WiFi Guard Forum

The notification keeps popping up because you take no action, and thus the found devices remain unknown. Until you tell it, WiFi Guard has no way of knowing whether you recognise the discovered devices. So, to stop the notification from showing up unnecessarily, you should simply mark the discovered devices as known. Double-click each unknown (red) device and mark it as known if you recognise i

Re: Global setup for all users

3 years ago, by Ann in Connection Emulator Forum

Yes, it is possible to set a licence on the computer globally, and then run the software without a user login. Here is how: Create a REG file as described here, then import it in the registry. This will set your licence to a key under HKLM, and the Connection Emulator will launch as licensed for any user. Create an XML profile with your emulation settings, i.e. choose your settings in Connection

Re: Nox Android emulator hangs RAM Disk

3 years ago, by Ann in RAM Disk Forum

We were able to reproduce this issue with Nox Player, but the cause is unclear. It could be that Nox emulator consumes a lot of system resources, so creating a disk takes much longer. We noticed that once Nox emulator is stopped, the creation of a RAM disk finishes successfully. My advice would be to create your RAM disk before you start Nox emulator.

Re: Customised quota reset schedule

3 years ago, by Ann in Bandwidth Manager Forum

Unfortunately the Bandwidth Manager cannot be configured precisely as you describe. However, the rolling quota should act similarly. For example, for 3 hours rolling 100 MB: 08:00-08:59 User downloads 20 MB. 09:00-09:59 User downloads 30 MB. 10:00-10:59 User downloads 50 MB and gets blocked because all quota has been used up (20+30+50=100MB in the last 3 hours, from 8:00 to 10:59). 11:00 Qu

Re: "The parameter is incorrect" error

3 years ago, by Ann in RAM Disk Forum

Big thanks to everyone for your reports! We are currently running the RAM Disk on numerous machines with different OS and with various settings in attempts to reproduce this error. So far, the error has not appeared, but we'll keep going until we catch it. If anyone notices a connection between this error and anything else (a certain setting, action, third party software, etc) please do let

Re: Customised quota reset schedule

3 years ago, by Ann in Bandwidth Manager Forum

Yes, you can use the current software version to set a certain quota for every X hours. For that, choose the hourly quota condition on the General tab and set the megabytes you wish to allow. Then go to the Advanced tab and set the Number of hours in the Additional parameters. For example, if you set 50 MB and 3 hours, it will function as a 3-hour rolling quota allowing no more than 50 MB wi

Re: How to run GPResult command

3 years ago, by Ann in Network Scanner Forum

Yes, you can run any external commands, including GPResult, in Settings - Applications tab. If the console window closes before you can read its output, prepend it with cmd.exe /k, for example: cmd.exe /k gpresult.exe /S %0

Re: How to disable Double reverse lookup

3 years ago, by Ann in Network Scanner Forum

To turn Double Reverse Lookup off, you need to go to Options - Additional tab, and uncheck Perform double-reverse lookup.

Re: Error when deleting a disk

3 years ago, by Ann in RAM Disk Forum

You seem to be adding the RAM disk with ramdisk.exe (GUI version) but deleting it with ramdiskc.exe (console version), and that's not a correct way to do it. If you simply need to create a disk, use it, and then delete it, please use ramdiskc.exe for every step. It's a console interface without user prompts designed to be used in scripts and automation for on-demand disks. Whereas ramdisk.e

Re: What is "Locally administered address"?

3 years ago, by Ann in WiFi Guard Forum

It is basically a MAC address set by a network administrator. MAC address can be either: Universally administered address (UAA), which is a unique address assigned to each physical device by the manufacturer. Locally administered address (LAA), which can be assigned to the device by a network administrator or by special software and override the UAA for that device. Universal address admini

Re: "The volume for a file has been externally altered" error - Resolved

3 years ago, by Ann in RAM Disk Forum

I am sorry to hear about the virus in your system. If mounting the image file at 4096 byte offset did not work, it is likely that the file system was damaged beyond repair. Especially if what you've got is a ransomware type of malware; they can encrypt parts of the file in an attempt to extort money.

Re: How to find out the number of streams

3 years ago, by Ann in Bandwidth Manager Forum

The number of streams is not really related to the number of connections passing Bandwidth Manager. It rather determines how many rules you can create and how many users can be tracked. There are two types of rules, depending on how their tracking mode is set: With the default setting, any connection within a rule shares the defined bandwidth limit. In this case, 1 rule = 1 stream. Simply determ

Re: "The parameter is incorrect" error

3 years ago, by Ann in RAM Disk Forum

Unfortunately it is hard to tell what is causing this, and it will require further investigation. It could be a Windows update, file system corruption, Visual Studio installation, or the changes in RAM Disk v4.3. For now, I would recommend trying a volatile RAM disk, i.e. a RAM disk without an image file attached. Since you are using the RAM disk for temporary compiler output, saving it between

Re: "Unable to execute file in the temporary directory. Setup aborted. Error 5: Access is denied"

3 years ago, by Ann in NetWorx Forum

It looks like an antivirus issue where the antivirus does not allow the file to be executed. Do you have any antivirus product installed? If so, you may need to deactivate it temporarily for the installation to succeed.

Re: How to detect network traffic on Xen

3 years ago, by Ann in NetWorx Forum

Please check if NetWorx has detected any virtual adapters under Settings - Main - Monitored Interfaces. If NetWorx does not show your virtual network adapter, open the hidden options, find 'Physical adapters only' option, set it to False, and restart the application. By default, the application hides the adapters that appear to be virtual.

Re: No VLAN information on Juniper switches

3 years ago, by Ann in Switch Port Mapper Forum

It has just been released. You can download the latest version from Port Mapper product page.

Re: No VLAN information on Juniper switches

3 years ago, by Ann in Switch Port Mapper Forum

It turns out that some Juniper devices have a broken Q-BRIDGE-MIB implementation, as discussed here. We have added a workaround that should work with both Juniper and non-Juniper devices. Please download the new build and let us know how it works for you.

Re: Are there any limitations on creating numerous RAM disks?

3 years ago, by Ann in RAM Disk Forum

In that case a set of volatile RAM disks is all you need. In this context 'volatile' means that data on those disks is not preserved, but of course the settings for the disks themselves are preserved, and the disks are created automatically on each launch. It works is really simply: When the system boots, the driver will allocate memory for the disks and assign drive letters to them. If the

Re: Are there any limitations on creating numerous RAM disks?

3 years ago, by Ann in RAM Disk Forum

That sounds good. Several customers use our RAM Disk as Adobe Photoshop scratch disk, so it should speed up PixInsight as well. It's probably easier to create folders from the RAM Disk software directly, however if you are going to use image files for persistent storage, this option will not be available. The reason for that is RAM Disk can automatically create new folders on a volatile RAM dis

Re: Are there any limitations on creating numerous RAM disks?

3 years ago, by Ann in RAM Disk Forum

If I understood you correctly and you are planning to create 16 RAM disks 2 GB each, it should be possible provided that you have enough available drive letters in your system. But it's probably better to create one 32 GB RAM disk with 16 folders on it instead. Hardware specifics don't really matter because RAM Disk runs above Windows HAL (hardware abstraction layer). As long as Windows can see

Re: Files saved to image despite deselected "save contents to image" setting

3 years ago, by Ann in RAM Disk Forum

We have some good news here. First of all, thank you for pursuing this and for sending the files. You were right about the bug with disk contents being saved to image when it was not supposed to happen. It was a bug in our code, but we could not reproduce it earlier because it required a very particular series of actions that was impossible guess without the additional information you provided:

Re: Discrepancy in the usage reports

3 years ago, by Ann in NetWorx Forum

It is hard to say which one is correct as DU Meter and NetWorx are used in different modes in your case. DU Meter simply monitors the number of bytes sent over a network interface. NetWorx can do that too, but in your case it's configured to track process activity, which occasionally might produce incorrect readings, depending on the network drivers installed in your system. So my advice would

Re: Enter Licence Key menu is greyed out

3 years ago, by Ann in RAM Disk Forum

It sounds like you might have tweaked some settings that led to this. To fix the issue, please try the following: 1. Quit the RAM Disk application via File - Exit in the main menu. It is crucial to use this way instead of closing the window with . 2. Open this file in Notepad: %ALLUSERSPROFILE%\SoftPerfect\RAM Disk\ramdisk.xml and change the following line <useraccess>false</use

Re: Specify transmission modification for outgoing or incoming traffic only

3 years ago, by Ann in Connection Emulator Forum

The Incoming and Outgoing options under the Transfer tab affect all features, not just the speed limit. So you can simulate one-way latency and/or loss if needed.

Re: How to get RAM disk to show in Task Manager

3 years ago, by Ann in RAM Disk Forum

If you are referring to the Performance tab in the Task Manager, tick the Hard Disk Emulation setting in the RAM Disk's properties. This will enable the emulation of a real/physical device, and it will be shown in the Task Manager as a regular disk: The purpose of Hard Disk Emulation is to emulate a complete hard disk drive with partitions indistinguishable from a real device. Some speciali

Re: Specify transmission modification for outgoing or incoming traffic only

3 years ago, by Ann in Connection Emulator Forum

No, I am afraid that's not possible. You can set corruption and/or loss in one or both directions, but not loss in one direction and corruption in another. I.e. the traffic direction setting affects all modifications in the same way.

Re: How to list devices by Ethernet or Wireless connectivity

3 years ago, by Ann in WiFi Guard Forum

Unfortunately there no way to tell if a device is connected by cable or wirelessly. Theoretically, it could be deduced from the ping response time, which is usually higher for wireless connections, but this method is not reliable.

Re: Files saved to image despite deselected "save contents to image" setting

3 years ago, by Ann in RAM Disk Forum

Thank you for reporting the results. I suspect the culprit would be the Shadow Copy Service also known as VSS. If System Restore is enabled, it might think that the user profile is crucial for system functioning and needs to be backed up. Then on next boot it realises that the user profile is missing or changed, and tries to restore it. Since Shadow Copy/VSS does NOT support standalone volumes

Re: Files saved to image despite deselected "save contents to image" setting

3 years ago, by Ann in RAM Disk Forum

Most likely, this issue is caused by one of these two: Hybrid boot. If you have hybrid boot enabled (default Windows behaviour), it will keep files between sessions. Please see this article for workarounds. Hard disk emulation. Try the same setup, but without hard disk emulation. I.e. create an image as a standalone volume and do NOT tick "Hard-disk Emulation" in RAM disk properties.