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Re: Feature suggestion: Add bits/bytes option for the connection limit setting

3 years ago, by Ann in NetGenius Forum

That's a good idea, thank you for pointing this out. We'll modify NetGenius so that it respects the choice of bits and bytes in the limiting dialog. I will post an update here when it is ready.

Re: How to simulate jitter

3 years ago, by Ann in Connection Emulator Forum

Jitter is essentially a variation in latency (packet delay). When you configure a random latency between 100 and 200 ms, you will also get jitter, as the latency will be randomly varied between 100 and 200 ms. The Connection Emulator also has another relevant setting, Correlation. A correlation of 0% means the latency values will be entirely random, and therefore jitter will be high (up to 100

Re: Transparent bridge and Internet access prioritization for specific IPs

3 years ago, by Ann in Bandwidth Manager Forum

That is possible, but Bandwidth Manager does not support prioritisation as such. You can assign transfer limits to certain IP addresses, but it's not possible to prioritise some IP addresses over others. If you can plug that server between the router and the rest of the network, you can transparently introduce those limits with a bridged configuration.

Re: Download rate is less than upload rate on the new router

3 years ago, by Ann in NetWorx Forum

That may be because you have chosen an incorrect router interface, which is usually possible with SNMP. If your router has two interfaces, LAN and WAN, their traffic flow would be identical, except the direction: one comes into the router from the Internet, the other comes out of the router to your devices. It is the same as if, for example, you were counting people coming through a door: if lo

Re: "Incorrect function" error when using RAM Disk on MacBook

3 years ago, by Ann in RAM Disk Forum

If you are getting errors when using RAM Disk with Windows running on Apple hardware (MacBook, iMac, etc), please see this article for help.

Re: Deep packet inspection (DPI)

3 years ago, by Ann in Bandwidth Manager Forum

The Deep Packet Inspection in Bandwidth Manager is pretty basic. It is capable of matching services listed in the global settings: Having said that, it is not guaranteed to match a specific service at all times, and DPI matching will increase CPU usage. Depending on what you need, it may or may not be acceptable. Regarding the trial version, it is a fully functional 30-day trial, i.e. ex

Re: New features: groups, profiles, get switch info, command line parameters

3 years ago, by Ann in Switch Port Mapper Forum

That should be possible now: we have just added a way to refer to a column and pop up a user prompt, in the same way it's done in our Network Scanner. Here is the screen shot and the new build: Please let us know how this works for you. You should also be able to run any scripts, e.g. Python or VBScript.

Re: WAN interface monitoring stops after 5-10 minutes

3 years ago, by Ann in NetWorx Forum

It is likely to be an issue with the router's firmware. We found that UPnP implementations often have bugs, the most common ones being: Some routers stop increasing their upload/download counters after reaching the 4 GiB mark (2^32 bytes). Some routers freeze or crash when UPnP is polled every second (which is what NetWorx does). Unfortunately it is not clear which one is your case. If you

Re: WAN interface monitoring stops after 5-10 minutes

3 years ago, by Ann in NetWorx Forum

Are you using SNMP or UPnP for collecting the usage data in NetWorx?

New features: groups, profiles, get switch info, command line parameters

3 years ago, by Ann in Switch Port Mapper Forum

Following the user feedback, we have implemented the suggestions in the new build as follows: It is now possible to select a group for scanning, which will automatically select all switches in that group. Added a new setting that allows you not to display individual devices in groups in the drop-down list. The SNMPv3 discovery settings now support profiles, so you can define several sets of SN

Re: Invalid hostname character is preventing file saving

3 years ago, by Ann in Switch Port Mapper Forum

Thank you for reporting the issue with the failed key creation error. It was caused by building the port mapper in a different version of the dev environment. We have just fixed that, please download the new build and everything should work fine. Regarding the suggested improvements, thanks for those! We'll implement some of them shortly. We will let you know when done and post a new thread, so

Re: Relocating the cache of all applications to RAM disk

3 years ago, by Ann in RAM Disk Forum

Our Cache Relocator will not work for portable Chrome. In that case, you do need to use --disk-cache-dir in the shortcut that opens your portable Chrome.

Re: Unattended installation

3 years ago, by Ann in NetWorx Forum

You can install NetWorx using networx_setup.exe /SILENT in the command line. This will install it automatically, without user intervention. To install specific components only, use /COMPONENTS="comma separated list of component names" where the available components are: main (the application itself) deskband (the taskbar extension) netfilter (LAN traffic filtering driver)

Re: Relocating the cache of all applications to RAM disk

3 years ago, by Ann in RAM Disk Forum

You don't need to use the --disk-cache-dir parameter with Chrome if you have already moved its cache with our Cache Relocator tool. Regarding other applications, not every application has a cache, and none of them would understand --disk-cache-dir. This parameter is specific to Google Chrome. Generally, it is sufficient to move the caches with our utility and assign the %TEMP% variable to a

Re: Invalid hostname character is preventing file saving

3 years ago, by Ann in Switch Port Mapper Forum

I'd say the Port Mapper is pretty much feature-complete, so no new features are planned at the moment. However, we are always happy to hear from our customers. If you have any suggestions, or can think of any features we can add that could be useful to a wide audience, please let us know.

Re: Invalid hostname character is preventing file saving

3 years ago, by Ann in Switch Port Mapper Forum

Thank you for reporting this error. We have checked, and this is indeed the case. Erroneous characters cause the XML to be invalid, and the save operation is aborted. Please try the new build. It writes XML in a 'relaxed' mode and invalid characters should no longer cause an exception. Let us know how it works for you.

Re: How to prevent pings between clients

3 years ago, by Ann in Bandwidth Manager Forum

I am afraid there isn't really a way to block client-to-client pings. The reason being that the clients connect to each other directly, without their traffic reaching the Bandwidth Manager. For example, you have computers A and B, and the Bandwidth Manager installed between the Internet router and the rest of the network. BM can control data flowing from and to the Internet, but computer A can

Re: How to resolve OS build for Macs in scan results

3 years ago, by Ann in Network Scanner Forum

That seems to be what the file sharing service on macOS returns. This function usually only works with Windows. If you want to know the macOS details, try using Nmap integration as shown below:

Re: Coil whine sound from Acer laptop

3 years ago, by Ann in NetGenius Forum

It is probably related to the fact that NetGenius draws its taskbar extension graph using DirectX and GPU where available, whereas NetWorx uses older graphics code without these modern technologies. Unfortunately, we can't really do anything about this. It is likely to be an issue with the GPU driver, the GPU + PSU combination, or the laptop's schematics, and will produce a similar noise if you

Re: Compatibility with AdGuard

3 years ago, by Ann in NetGenius Forum

Unfortunately all these network-filtering programs don't work well together, be that VPN, antivirus software, ad-blockers or NetGenius. But since all you require is a simple blocking of applications, this can be done with the Windows Firewall. No additional software is needed.

Re: Taskbar extension doesn't appear in non-admin user account

3 years ago, by Ann in NetGenius Forum

NetGenius should work in non-admin accounts the same way as in the admin. For the taskbar extension to work in any account, two things are required: The NetGenius user interface must be running (it can be minimised to an icon in the notification area). The taskbar extension must be visible. Click an empty space on the taskbar and choose Toolbars - NetGenius Extension. You may also need to un

Re: Latency to miles conversion

3 years ago, by Ann in Connection Emulator Forum

I don't think there is a precise formula. Generally, the signals travel at the speed of light, plus extra latency when passing routers. You can use this WAN Latency Estimator as rough guide. 30ms should be around 1500 miles (note that the latency is applied two ways in the Connection Emulator, and the RTT will be 60ms or ~3000 miles).

Re: Compatibility with AdGuard

3 years ago, by Ann in NetGenius Forum

It sounds like the blocking (in this case CCleaner) is the culprit. With any blocking set, all traffic is routed via the NetGenius internals and for some reason AdGuard does not want to see it. Try unblocking CCcleaner, or use AdGuard as a proxy rather than WFP.

Re: Compatibility with AdGuard

3 years ago, by Ann in NetGenius Forum

Sorry, we have been unable to reproduce this. We have installed the latest NetGenius and AdGuard and everything worked as expected, see the screen shot below for details. Perhaps it's worth trying to update to the latest versions of both NetGenius and AdGuard? Additionally, if you are using any bandwidth limits, priorities or blocking in NetGenius, this may be the culprit. Using any of these fe

Re: How to filter out the usage data for selected applications

3 years ago, by Ann in NetGenius Forum

We have just published a new build where we added a new menu item that allows the user to exclude certain processes from monitoring. The skipped process will still be shown in the list of active processes, but will not contribute to charts and usage records. Regarding your other requests, such as resetting specific application usage or having the usage data on the main screen, I am afraid

Re: Email reports in macOS NetWorx

3 years ago, by Ann in NetWorx Forum

It can, see the screen shot below for details. Please note that to be able to email the scheduled reports the NetWorx app must be running constantly.

Re: How to apply latency between specified IP addresses

3 years ago, by Ann in Connection Emulator Forum

It is likely that in your case the data exchange was less than 100 packets. As you are applying the loss and latency to only 1% of the packets, it will affect 1 packet out of 100 on average. So if you send less than 100 packets, it can happen that the 1/100 chance of the loss doesn't occur. Below is a screen shot taken when using your profile, but with more data passing through the connection;

Re: How to apply latency between specified IP addresses

3 years ago, by Ann in Connection Emulator Forum

It seems the issue is that your VLAN ID tag set to 1: <vlanid>1</vlanid> This feature is for rare cases where network packets carry VLAN tags. Normally these are stripped by switches and there is no need to specify one. Try setting the VLAN ID to zero in the filter settings, and you should be able to see the traffic.

Re: How to apply latency between specified IP addresses

3 years ago, by Ann in Connection Emulator Forum

Does the traffic between those IP addresses actually flow through the connection that you are using the Connection Emulator on? If you have device A and device B, and run the Connection Emulator software on device C, then A's and B's traffic must be routed via C. Otherwise the emulation will not work.

Re: How to get device information in different subnets

3 years ago, by Ann in Switch Port Mapper Forum

This is normal behaviour: When MAC address mapping is done in the same subnet, the software can ARP-scan the entire IP address range and map MAC addresses to their respective IP addresses. When MAC address mapping is done in a different subnet, the above method won't work because the ARP protocol is not routable and only works in the local subnet. To overcome this issue, it is possible to sp