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Alerts

Alerts are actions that are performed when a specific condition is met. In order to access the alerts, choose File - Alert Manager from the main menu.

In order to create a new alert, click Add. In order to edit an existing alert, double-click it.

There are several types of alerts available:

• Title contains. This alert is activated when a job's title contains a specific word or text.
• Page count exceeds. This alert is activated when a job contains more than a specified number of pages. This can be used to notify the administrator of a large printed document.
• Queue time exceeds. This alert is activated when a job has been in the queue for a long period of time. This can be used to notify the administrator of a jammed printer or to remove unclaimed jobs.
• Submitted by user. This alert is activated when a job is submitted by a user whose name is specified in the alert.
• Submitted by computer. This alert is activated when a job is originated from a computer whose name is specified in the alert.

Once an alert is activated, the software can do one of the following actions:

• Send email. In order to send emails, you need to specify your SMTP server details in the global settings.
• Launch application. The application will be launched from a system account on a separate desktop, so make sure it requires no user input or it will stall.
• Cancel job. A job that has activated the alert will be deleted from the queue. If it cannot be deleted for some reason, there will be a message written in the event log.