Samsung Magician 6.2.1 crashes

Started by Thrakis

Thrakis

Samsung Magician 6.2.1 crashes 07 January 2021, 17:25

Registered: 3 years ago
Posts: 2

Hi,
I saw a forum post about a similar issue with and older version of Samsung Magician from a few years ago, and it seems it occurred now again with Samsung Magician 6.2.1.

My system: Windows 7 64bit, 7700k on Asus z270 Maximus Hero, 16GB RAM, Samsung 970 Pro 512. RAM Disk 4GB exFat. Tried both with and without image on disk - same error:

Quote
Samsung Magician
Magician has encountered an error and cannot continue. Press 'OK' to launch the application again or 'Cancel' to quit the application.

When starting up and scanning drives, Samsung Magician shows an error message and closes. Is it known issue and is there any remedy for this?

Best regards

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Attachments:
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Andrew

Re: Samsung Magician 6.2.1 crashes 08 January 2021, 11:00

Admin
Registered: 18 years ago
Posts: 3 521

We have tested Samsung Magician 6.2.1 and our RAM Disk 4.2 and it worked fine, as shown on the screenshot below.

If Samsung Magician crashes for you, it suggests the problem is in Samsung Magician. If it did not like something about a RAM disk, it should have skipped it instead of crashing (that is what the fix from 2013 you referred to did and still does).

You could either contact Samsung about this issue, or try using different settings for the RAM disk to see if a different settings combination satisfies Samsung Magician. Namely:

Try turning the HDD emulation mode on and off.
Try turning the Removable flag on and off.
Try using a different file system, e.g. NTFS.

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Thrakis

Samsung Magician 6.2.1 crashes - Solved 08 January 2021, 18:02

Registered: 3 years ago
Posts: 2

Thanks for your prompt reply.
I checked, and found that it is the enabled "removable" flag that causes Samsung Magician to crash.

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Andrew

Re: Samsung Magician 6.2.1 crashes - Solved 08 January 2021, 18:22

Admin
Registered: 18 years ago
Posts: 3 521

Thanks for sharing your discovery!

It is however a mystery why Samsung Magician doesn't like removable disks.

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