Payment Options and Refund Policy
Refund policy: try before you buy
We value customer satisfaction and thus provide free trial versions of all our products for our customers to evaluate the software before making a purchase. We strongly encourage everyone to download the free trial, try it on the operating system you intend to use it on, and ensure that you are completely happy with the product: it suits your needs, your level of expertise, and your device(s). Due to expenses involved in payment processing we do not provide refunds unless there is a technical problem with our software that could not be discovered during the free trial and could not be resolved by our technical support.
Your payment will be processed by PayPro Global Inc., a leading e-commerce company specialising in selling software. The payment form is located on a secure server and all transactions are processed via the SSL protocol ensuring that your private data remains safe and confidential. PayPro accept all major credit cards, bank transfers and PayPal, along with a few alternative payment options. Once your payment is processed, you will immediately receive an e-mail with a licence key.
Alternative payment options
If you are not comfortable paying online with a credit or debit card, you are welcome to choose an offline payment option. In addition to online card payments, you can pay with PayPal, bank/wire transfers, and purchase orders. However, all orders are placed via the online system, so you will need to fill the online form in all cases and then submit your payment as described below.
Whichever payment method you prefer, start by visiting our online store, choosing a product and its licence type, and clicking the Buy Now button. On the Checkout page, fill in the online form and choose one of the following options in the list of payment methods:
Choose PayPal in the list of payment methods, enter the e-mail address connected to your PayPal account and submit the form. This will take you to PayPal’s secure checkout page to complete the purchase.
Choose Wire Transfer as a payment method and submit the form. After that you will be taken to a page with instructions for making a payment by wire transfer.
Realtime Bank Transfer
A domestic bank transfer is an alternative to wire transfers and suitable for customers who would prefer to pay in their local currency without a credit card. Choose Realtime Bank Transfer as method of payment and you will be given the options for real-time online debit payment methods available in your country.
Purchase Orders are a means of paying for products on credit. This method is sometimes used by large corporations and we have two ways of accepting it:
We are under contract with PayPro Global Inc. for processing orders and collecting payments. To place a purchase order, please visit our online store, choose a product and its licence type and click the Buy Now button. On the Checkout page fill in the form and choose Purchase Order in the payment method list.
- You will receive a proforma invoice and payment instructions to complete your purchase.
- Following the instructions, fill in the necessary information in the form and attach a payment.
- Mail or fax the completed form to PayPro using the contact details specified in the instructions.
- Once the payment is cleared, the order is finalised and the product is delivered.
Please contact PayPro if you need any help with purchase orders.
Directly with us
We can also accept a purchase order directly. Simply e-mail your purchase order to us and we will e-mail you back with the product and an invoice. Our company details are listed here.