Gap between Windows 11 taskbar and the transfer rate popup

Started by mackid1993

Gap between Windows 11 taskbar and the transfer rate popup   05 April 2024, 06:17

Hey guys,
Not sure if this is something I can easily fix. I've already tried reinstalling NetWorx and removing the folder in ProgramData.
I get this gap when viewing the transfer status in the systray with the Win 11 taskbar:

SoftPerfect support forum

It only happens on one machine, which is a Surface Laptop Studio 2. When I use that machine to connect to a remote VM over an RDP session with a similar set up, I don't get this small gap.

I also get a similar large gap when docking the full graph:

SoftPerfect support forum

I'm wondering if there is just a setting in Windows I have to change or a registry entry that needs to be reset. If so I'm not sure what it is.

Thanks.

David
Attachments:
open | download – 2024-04-04_16-15-31.png (242.6 KB)
open | download – 2024-04-04_16-12-21.png (56.6 KB)
SoftPerfect Support forum - Andrew avatar image

Re: Gap between Windows 11 taskbar and the transfer rate popup   05 April 2024, 13:51

This is, unfortunately, a bug in Windows that only manifests itself on systems equipped with a touch screen, such as the Surface. For some reason, in these cases, Windows incorrectly determines the taskbar size, resulting in a portion of it overlapping with the desktop.

This issue can be easily observed by launching the Snipping Tool, setting the Capture Mode to Window Mode, and then clicking on New. When the screen darkens, click on the taskbar. You will notice that the Snipping Tool has incorrectly captured an additional space above the taskbar:

SoftPerfect support forum

Re: Gap between Windows 11 taskbar and the transfer rate popup   05 April 2024, 23:55

Thanks for the explanation!

Reply to this topic

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

Our forum rules are simple:

  • Be polite.
  • Do not spam.
  • Write in English. If possible, check your spelling and grammar.

Author:

Email:

Subject

A brief and informative title for your message, approximately 4–8 words:

     

Spam prevention: please enter the following code in the input field below.

  ******   **     **   ******   ********   ******  
 **    **  **     **  **    **  **        **    ** 
 **        **     **  **        **        **       
 **        *********  **        ******    **       
 **        **     **  **        **        **       
 **    **  **     **  **    **  **        **    ** 
  ******   **     **   ******   ********   ******  

Message: