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Re: App randomly closes on macOS

1 year ago, by LimQingFu in NetWorx Forum

Thank you for your swift responses and bug fixes. It has not happened to me yet since the new build. Hope it stays that way. While it's true that kernel_task is also used for network Time Machine backups, I personally do not have it setup. I have also realised that network usage in Virtual Machines can sometimes be shown as kernel_task, which can lead to inaccuracies in data. However that said,

Issues on macOS 12.6

1 year ago, by LimQingFu in NetWorx Forum

NetWorx app has been great for the past half a year, but it seems that there are some issues with the latest macOS build of NetWorx that need to be fixed: App can randomly crash when accessing and scrolling around the Usage Report window. Data usage by kernel_task (and possibly other system apps) does not seem to be logged (I can see on iStatsMenu and Activity Monitor that there is non-local ne

Re: App randomly closes on macOS 12.2.1 - Fixed

2 years ago, by LimQingFu in NetWorx Forum

Downloaded the latest build and it seems that the crashing issue has been fixed. Will update here if it happens again. Thanks a lot for fixing it and responding. There is also a little bug with the GUI of the date picker in the Custom and Applications tabs of the usage report. Might want to patch it before pushing out the next release.

Re: App randomly closes on macOS

2 years ago, by LimQingFu in NetWorx Forum

May I know if an update with the issue fixed will be coming soon? It has been nearly a month and my trial period is coming to an end. I do not want to pay for a license until the issue is fixed as this is a major issue for me. Is it possible to extend the trial until it is fixed so that I can test it and verify that the issue has been fixed before making a purchase?

Re: App randomly closes on macOS

2 years ago, by LimQingFu in NetWorx Forum

I have the mode set to Monitoring of applications. I also have another question, is there a way to configure the app to open on startup like in the Windows version? Can't seem to find the option in settings on the MacOS version.

App randomly closes on macOS

2 years ago, by LimQingFu in NetWorx Forum

I downloaded the NetWorx trial for my MacOS 12.2.1 (Apple Silicon) and it randomly closes/crashes (icon disappears from Menu Bar) after a few minutes and stops logging network activity. Is there a way to stop this from happening? I'm quite sure this is a bug because I have been using the old NetWorx freeware version on Windows for a couple years and never had this happen to me.