Good morning,
We use the Network IP Scanner to get various information on PCs in our network, such as user ID, IP address, MAC, etc. But if we for example scan four different sites/networks, one site may provide IP, user ID, MAC, OS, and other info, but then the next two sites will only show IP and MAC respectively and miss the other data altogether, and one site may show MAC addresses, but instead of unique MACs will duplicate the same one for each PC listed.
Is there anything we can check to fix that? Maybe this has to do with network routes being blocked? Or firewall rules we need to adjust for ports?