Scan of Windows 10 machines is not returning HostName

Started by Jason Read

Jason Read

Scan of Windows 10 machines is not returning HostName   17 December 2020, 22:59

Hi,

I have noticed that the Scanner does not report back the hostname of devices it scans when they are Win10.
I have enabled the Firewall rules so that they now respond to a PING and appear in the results, but I'm still unable to get the hostname to appear.

Thanks,
Jason
SoftPerfect Support forum - Andrew avatar image

Re: Scan of Windows 10 machines is not returning HostName   18 December 2020, 15:35

It's hard to tell why, as Windows supports several ways of resolving IP addresses back to domain names.

You can try different name resolution methods under Options - Additional - Resolve host names.

If that doesn't help, try opening a command prompt and typing
tracert x.x.x.x
where x.x.x.x is the IP address whose host name you want.

Normally it would display the host name in the first line of output, like this:
C:\Users\Name>tracert 192.168.0.22

Tracing route to NAS [192.168.0.22]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms
...
If it doesn't, I guess something may be wrong with your network settings or firewall configuration.
Jason Read

Re: Scan of Windows 10 machines is not returning HostName   18 December 2020, 19:44

Hi, thanks for the response.

Tracert did not display the hostname.
It is definitely Windows Firewall config, it's just knowing which rule to enable or rule to create... And my friend Google is not getting me tot the answer on this occasion...

Thanks
SoftPerfect Support forum - Andrew avatar image

Re: Scan of Windows 10 machines is not returning HostName   18 December 2020, 23:45

I would suggest Wireshark, to see what name resolution requests are sent and what (if any) responses are received.

Troubleshooting the issue might require solid knowledge of networking and protocols.

Reply to this topic

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

Our forum rules are simple:

  • Be polite.
  • Do not spam.
  • Write in English. If possible, check your spelling and grammar.

Author:

Email:

Subject

A brief and informative title for your message, approximately 4–8 words:

     

Spam prevention: please enter the following code in the input field below.

 **     **   ******    ********   ********   **     ** 
  **   **   **    **   **     **  **     **   **   **  
   ** **    **         **     **  **     **    ** **   
    ***     **   ****  **     **  **     **     ***    
   ** **    **    **   **     **  **     **    ** **   
  **   **   **    **   **     **  **     **   **   **  
 **     **   ******    ********   ********   **     ** 

Message: