Errors when loading config or saving settings at launching or closing the app

Started by Darren

Hi there,

Hopefully this is an easy one!

Every time I reopen NetScanner software I get this error message:
Quote

Error loading config from 'C:\Users\Darren\AppData\Roaming\SoftPerfect Network Scanner\netscan.xml': Argument out of range
The file may be corrupted, the default config will be used instead.


And when I close it:
Quote

Settings have not been saved due to the error: Assertion failure (G:[Dev]\netscan\GUI.MainView.pas, line 3610)


Also, how do I save the IP address ranges in the Network Scanner please? Every time I open it, the IP addresses is set back to 0.0.0.0

Many thanks
Darren
SoftPerfect Support forum - Ann avatar image
Ann

Re: Errors when loading config or saving settings at launching or closing the app   25 February 2021, 10:56

To fix these errors, simply close the Network Scanner and then delete the damaged configuration file in
C:\Users\<UserName>\AppData\Roaming\SoftPerfect Network Scanner\netscan.xml

After that, start the application again and everything should work well.

Reply to this topic

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

Our forum rules are simple:

  • Be polite.
  • Do not spam.
  • Write in English. If possible, check your spelling and grammar.

Author:

Email:

Subject

A brief and informative title for your message, approximately 4–8 words:

     

Spam prevention: please enter the following code in the input field below.

 **     **  **         ********   **     **   ******   
 **     **  **    **   **     **  **     **  **    **  
 **     **  **    **   **     **  **     **  **        
 **     **  **    **   ********   **     **  **   **** 
 **     **  *********  **     **  **     **  **    **  
 **     **        **   **     **  **     **  **    **  
  *******         **   ********    *******    ******   

Message: