Errors when loading config or saving settings at launching or closing the app

Started by Darren

Hi there,

Hopefully this is an easy one!

Every time I reopen NetScanner software I get this error message:
Quote

Error loading config from 'C:\Users\Darren\AppData\Roaming\SoftPerfect Network Scanner\netscan.xml': Argument out of range
The file may be corrupted, the default config will be used instead.


And when I close it:
Quote

Settings have not been saved due to the error: Assertion failure (G:[Dev]\netscan\GUI.MainView.pas, line 3610)


Also, how do I save the IP address ranges in the Network Scanner please? Every time I open it, the IP addresses is set back to 0.0.0.0

Many thanks
Darren
SoftPerfect Support forum - Ann avatar image
Ann

Re: Errors when loading config or saving settings at launching or closing the app   25 February 2021, 10:56

To fix these errors, simply close the Network Scanner and then delete the damaged configuration file in
C:\Users\<UserName>\AppData\Roaming\SoftPerfect Network Scanner\netscan.xml

After that, start the application again and everything should work well.

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