MAC address column shows "Trial Version" after a scan

Started by howardlatimer

howardlatimer

MAC address column shows "Trial Version" after a scan   10 May 2023, 06:48

Not sure why I keep getting a "Trial Version" in the MAC address, Response Time and Host Name columns when running a scan. Always the same 2 IP addresses, .243 and .255. I've uninstalled all recently added apps, rebooted, etc. I've searched the heck outta this and didn't find anything on-line. Anyone else ever run across it? It *seems* innocuous.

Re: MAC address column shows "Trial Version" after a scan   10 May 2023, 06:58

NEVER MIND! Echo Dot had been re-plugged in...thought it was disabled. Unplugged that and issue was gone.

Re: MAC address column shows "Trial Version" after a scan   10 May 2023, 07:30

<Sheepish look> Rebooted, rescanned and another instance of the "Trial Version" shows up as a device at .210... I give up.
SoftPerfect Support forum - Andrew avatar image

Re: MAC address column shows "Trial Version" after a scan   10 May 2023, 13:16

If you see the words "trial version" in the scan results, it means you are using a free trial version of the software that displays a limited number of devices. Information about devices beyond the free limit is replaced with "trial version" text.

Purchasing a licence and entering the licence key will remove this limitation and reveal all the device details that have been discovered by the scan.

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

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