SoftPerfect RAM Disk

Task Manager crashing - how to solve

Started by quikfire


Task Manager crashing - how to solve   08 January 2013, 22:39


I'm using the 64-bit version of SoftPerfect RamDisk in Windows 8.

When a disk is mounted, Task Manager often crashes when I open it. Sometimes when it doesn't, Disk 1 is noted as: "Disk 1 (C:, F:, F:, F:)". Seems like Task Manager is not processing the RamDisk properly (F: drive is my RamDisk).

Any way to fix this?

Test Drive 1234

Re: Task Manager crashing - how to solve   15 February 2013, 06:19

I have the same problem. Here's the Call Stack:

Unhandled exception at 0x000007f798d89944 in Taskmgr.exe: 0xC0000005: Access violation reading location 0x000000d4fbc34008.

Taskmgr.exe!WdcDiskMonitor::EnumerateDiskExtents() + 0x114 bytes
Taskmgr.exe!WdcDiskMonitor::GetVolumeName() + 0x1d6 bytes
Taskmgr.exe!WdcDiskMonitor::AddDisk() + 0xc1 bytes
Taskmgr.exe!WdcDiskMonitor::s_DevQueryCallback() + 0xf0 bytes
cfgmgr32.dll!TQuery::ServiceActionQueue() + 0xb2 bytes
cfgmgr32.dll!TIoctlQuery::IoCallback() + 0x405 bytes
KernelBase.dll!BasepTpIoCallback() + 0x49 bytes
ntdll.dll!TppIopExecuteCallback() + 0x16e bytes
ntdll.dll!TppWorkerThread() - 0x1b2fa bytes
kernel32.dll!BaseThreadInitThunk() + 0x1a bytes
ntdll.dll!RtlUserThreadStart() + 0x21 bytes

confused I can't get it to stop appearing
SoftPerfect Support forum - Andrew avatar image

Re: Task Manager crashing - how to solve   12 May 2013, 15:18

This issue has been fixed in this new update.

For some reason Windows 8 Task Manager doesn't like standalone volumes and crashes. It however seems to work normally if you create a RAM disk with complete HDD emulation enabled, which is a new option in this version.

Re: Task Manager crashing - how to solve   22 May 2013, 10:42

I have task manager starting at login automatically (tm.bat in win 8 startup), and Ramdisk v3.3.3 64bit would crash task manager - also multiple "Z Z Z's" for disk performance tab. The same setup is for 2 laptops.

The problem stopped after I dismounted then remounted the image and ramdisk. Now it works fine with taskmanager. I not sure but maybe ramdisk clobbered memory space of Taskmgr.exe when first created. In any case, all works fine now even before installing the new update. Though of course you may prefer to update - I will do it a bit later.

Re: Task Manager crashing - how to solve   02 August 2013, 21:57

I had the same problem on Win8. Neil's solution seems to have worked for me. Funny how variations on the classic "try turning her off and booting up again" solve so many seemingly complicated problems. smile

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