Initialisation of VVLIB failed

Started by Luis

Luis

Initialisation of VVLIB failed   22 February 2015, 08:11

Hello, I've not found any answers in the forum for my problem.
I have Win 7 64 bits, a lga 1366 mobo with Intel 975 and 2 hdd on raid 0 and 6gbs of Corsair platinum pc3 1600 ddr3 that soon will become 12.
I installed Ram Disk but at the end of it it stopped while it was modifying the registry, the progress bar went almost to the end and stopped there. After a long while I closed the installation yet the program icon was present, I tried launching the program from it but a warning window opened saying "Initialisation of VVLIB failed". Closing this window would launch the program but with no options available. I tried to uninstall the program but a warning window stated that the "unins001.dat file was corrupted". I then tried reinstalling with the exact same result. Please tell me what to do or at least how to uninstall it. Thank you in advance.
Note: I have noticed that after this problem happened Intel Processor Diagnostic Tool 64bit will not launch but was working fine before.
SoftPerfect Support forum - Andrew avatar image

How to uninstall RAM Disk completely   24 February 2015, 13:00

I am afraid this issue isn't reproducible in our test environment. I guess something in your system prevents it from working correctly, though I am not sure what it could be.

Here is how you can completely uninstall it:

1. Remove the following registry keys:
HKLM\System\CurrentControlSet\Services\vvramd
HKLM\System\CurrentControlSet\Services\SPVDPort
HKLM\System\CurrentControlSet\Services\SPVVEngine

2. Remove the following files in the %SystemRoot%\System32\Drivers directory:
spvdbus.sys
spvve.sys

3. Delete entire installation directory, usually in C:\Program Files\SoftPerfect RAM Disk

4. Reboot.
patt

Re: How to uninstall RAM Disk completely   23 April 2016, 12:26

Hi

I didn't find the file \\vvramd , SPVDPort, SPVVEngine in registry keys but when I enter to\\ %SystemRoot%\System32\Drivers directory I didn't found spvve.sys and spvdbus.sys,

Thanks

patt
SoftPerfect Support forum - Andrew avatar image

Re: How to uninstall RAM Disk completely   23 April 2016, 13:06

If you don't have those entries and files, it means either the product is not installed, or you are looking in a wrong location.
patt

Re: How to uninstall RAM Disk completely   24 April 2016, 05:05

Hi Andrew,

Why the pop up shows this message: Uninstall has detected that SoftPerfect RAM Disk is currently running.
It shown after I log on to window.

please help.

Thanks in advance
SoftPerfect Support forum - Andrew avatar image

Re: RAM Disk installation failed. How to uninstall RAM Disk   24 April 2016, 10:46

If the installer says it's running, it's really running. You can check in the Task Manager for the process ramdiskws.exe or if there's an icon in the notification area (which may be hidden by Windows).
Hi Andrew,

Thank you for your help. It is all done successfully.
Todd

Re: How to uninstall RAM Disk completely   09 July 2016, 01:45

Hi, I had a similar problem with my Win10.

Can't uninstall completely. Tried removing files as you mentioned.

1. Didn't find: \\vvramd
2. Did find the rest and removed: SPVDPort, SPVVEngine, spvve.sys, spvdbus.sys,

However, when I tried to delete the file on Windows Program, the message says "The action can't be completed because the folder or a file in it is open in another program"

Please help.
SoftPerfect Support forum - Andrew avatar image

Re: How to uninstall RAM Disk completely   09 July 2016, 03:15

This may happen because Windows 10 locks the app's driver as well as the app itself if it's running.

You can try starting Windows in safe mode, quit the RAM Disk app if it starts and then delete the folder.
The same here on my Windows 10 computer: I deinstalled the old version, delete registry keys and files, did it in safe mode, executed as administrator, ... nothing helps: always "Initialisation of VVLIB failed." Also tried older versions (to get back my RAM disk), but nothing works anymore: initialisation of VVLIB failed. sad
SoftPerfect Support forum - Andrew avatar image

Re: RAM Disk installation failed. How to uninstall RAM Disk   22 July 2016, 20:19

Most likely it's a driver signature validation issue. Take a look at the file C:\Windows\Inf\setupapi.dev.log, if its last lines mention signature verification issues, that's the reason.

There is however no known solution for this issue, you can try disabling the driver signature enforcement before installing the RAM Disk.
Suddenly have Initialisation of VVLIB failed.
Had version 3.4.7 on windows anniversary update for months without troubles, but suddenly after reboot I got this.
Uninstalling and installing 3.4.8 did not help. Constant Initialisation of VVLIB failed.
SoftPerfect Support forum - Andrew avatar image

Re: RAM Disk installation failed. How to uninstall RAM Disk   19 October 2016, 11:13

It could be this, thanks to Microsoft angry

Try rebooting with driver signature enforcement turned off to see if that's the case.
It is unfortunately not.
What I did:
1. Uninstalled ramdisk
2. Rebooted with driver signature enforcement turned off
3. Installed again.
After reboot I get same error. Can we find and kill this error? It is not just me being greed and not willing to pay $20 for dataram soft, I liked your soft and it was working well.
SoftPerfect Support forum - Andrew avatar image

Re: RAM Disk installation failed. How to uninstall RAM Disk   21 October 2016, 23:03

That actually means it worked. Driver signature enforcement is turned off only for one session. So after you rebooted, it was on again.

I am not sure how to deal with that, perhaps disable secure boot, but you do it at your own risk.

Re: RAM Disk installation failed. How to uninstall RAM Disk   26 October 2016, 21:05

Disable secure boot is not a option at all. So is this meat that RAM disk is incompatible with windows 10 anniversary update?
SoftPerfect Support forum - Andrew avatar image

Re: RAM Disk installation failed. How to uninstall RAM Disk   26 October 2016, 21:11

It is not compatible with Windows 10 Anniversary Update where Windows was installed from scratch and secure boot is enabled. In that case it requires a Microsoft signature and an EV-certificate from us, which we don't have yet.

Re: RAM Disk installation failed. How to uninstall RAM Disk   27 October 2016, 21:25

It is my case. Got it, thanks.

Any plans to obtain this certificates in future?
SoftPerfect Support forum - Andrew avatar image

Re: RAM Disk installation failed. How to uninstall RAM Disk   27 October 2016, 22:23

May be next year. It costs around $500 US per year and new headaches with a certification authority and Microsoft sad
Hi Andrew

I have problem in my registry there is HKEY, no HKLM
SoftPerfect Support forum - Andrew avatar image

Re: RAM Disk installation failed. How to uninstall RAM Disk   11 February 2017, 10:50

HKLM is a common abbreviation of HKEY_LOCAL_MACHINE. It is explained in more details here.
alex gray

Compatibility with Windows 10   02 August 2017, 06:29

Any change to the driver signature situation?
SoftPerfect Support forum - Andrew avatar image

Re: Compatibility with Windows 10   02 August 2017, 15:13

We have ordered an EV code signing certificate, it should be in place for signing in a couple of weeks.

Are you experiencing the same issue where the RAM Disk's driver refuses to load on a new Windows 10 installation?
alex

Re: Compatibility with Windows 10   02 August 2017, 23:35

I am getting a BSoD at the end of the installation.
SoftPerfect Support forum - Andrew avatar image

Re: Compatibility with Windows 10   02 August 2017, 23:50

BSODs are a different story: it means something went really wrong, but not necessarily in our RAM Disk app.

When a system crashes with a BSOD, it usually creates a kernel minidump in C:\WINDOWS\Minidump. Please send us the newest minidump file from that folder, so we could have a look at the issue.

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

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