SoftPerfect RAM Disk

Uninstall / re-install Ram Disk

Started by fanchnorden

fanchnorden

Uninstall / re-install Ram Disk   27 December 2015, 23:09

When uninstalling ramdisk from the control panel, I got an error message but the uninstallation was done, the installation folder was deleted, and the program disappeared from the program list.
Now I want re-install ramdisk and the installation fails with the following error message:

"Found an older version of the RAM Disk installed on your computer.
You must uninstall it before you install this update. Please do the following:
- Backup your configuration to .a XML file.
- Uninstall the currently installed version.
- Restart the computer and launch this installer again."


I'm unable to uninstall again as I have no "currently installed version", the ramdisk program has been removed from the program list. And I'm unable to install it again.

How to proceed now ?

Thanks
SoftPerfect Support forum - Andrew avatar image

Re: Uninstall / re-install Ram Disk   27 December 2015, 23:19

Please see this page.

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