How to delete the empty disk?

Started by Jim Newer

Jim Newer

How to delete the empty disk?   23 June 2017, 13:42

I uninstalled the program successfully, but left an empty disk after reboot. How can i remove it?
SoftPerfect Support forum - Andrew avatar image

Re: How to delete the empty disk?   23 June 2017, 15:06

That's not really possible - if the software was completely removed, it wouldn't be able to leave an empty disk. You can check this article for how to find out whether all components of the software have been removed.

Alternatively, it could be that another device (e.g. card reader or USB flash drive) has taken over the freed disk letter and is now displayed instead of the deleted RAM disk.
Jim Newer

Re: How to delete the empty disk?   23 June 2017, 15:18

Not find HKLM\System\CurrentControlSet\Services\vvramd.
The disk was not accessable, it was still there.sad
SoftPerfect Support forum - Andrew avatar image

Re: How to delete the empty disk?   23 June 2017, 15:53

You should check and remove all the registry entries mentioned in the article, not just the first one.
Jim Newer

Re: How to delete the empty disk?   23 June 2017, 16:07

I already removed them all, but the disk still there.
SoftPerfect Support forum - Andrew avatar image

Re: How to delete the empty disk?   23 June 2017, 16:34

Have you rebooted as well, as the article recommends?
Jim Newer

Re: How to delete the empty disk?   23 June 2017, 16:49

Yes, but not worked.
SoftPerfect Support forum - Andrew avatar image

Re: How to delete the empty disk?   23 June 2017, 22:53

In this case, check in the registry if the stubborn drive letter is listed there:
  • HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\DOS Devices
Jim Newer

Re: How to delete the empty disk?   26 June 2017, 11:41

419e5a43-5a0e-11e7-864f-806e6f6e6963 may be the error disk.

[HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices]
"\\DosDevices\\C:"=hex:19,49,26,41,00,00,10,00,00,00,00,00
"\\??\\Volume{419e5a43-5a0e-11e7-864f-806e6f6e6963}"=hex:5c,00,3f,00,3f,00,5c,\
00,53,00,43,00,53,00,49,00,23,00,43,00,64,00,52,00,6f,00,6d,00,26,00,56,00,\
65,00,6e,00,5f,00,54,00,53,00,53,00,54,00,63,00,6f,00,72,00,70,00,26,00,50,\
00,72,00,6f,00,64,00,5f,00,43,00,44,00,44,00,56,00,44,00,57,00,5f,00,53,00,\
4e,00,2d,00,32,00,30,00,38,00,46,00,42,00,23,00,34,00,26,00,33,00,30,00,38,\
00,32,00,63,00,36,00,31,00,32,00,26,00,30,00,26,00,30,00,32,00,30,00,30,00,\
30,00,30,00,23,00,7b,00,35,00,33,00,66,00,35,00,36,00,33,00,30,00,64,00,2d,\
00,62,00,36,00,62,00,66,00,2d,00,31,00,31,00,64,00,30,00,2d,00,39,00,34,00,\
66,00,32,00,2d,00,30,00,30,00,61,00,30,00,63,00,39,00,31,00,65,00,66,00,62,\
00,38,00,62,00,7d,00


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\DOS Devices]
"AUX"="\\DosDevices\\COM1"
"CON"="\\Device\\ConDrv\\Console"
"CONIN$"="\\Device\\ConDrv\\CurrentIn"
"CONOUT$"="\\Device\\ConDrv\\CurrentOut"
"MAILSLOT"="\\Device\\MailSlot"
"NUL"="\\Device\\Null"
"PIPE"="\\Device\\NamedPipe"
"PRN"="\\DosDevices\\LPT1"
"Silos"="\\Silos"
"UNC"="\\Device\\Mup"
SoftPerfect Support forum - Ann avatar image
Ann

Re: How to delete the empty disk?   26 June 2017, 15:43

From this data, it is unclear what it relates to. I would not recommend deleting it, as could pose a risk of system instability.
Based on the supplied information, we are not sure where that volume originates from. There have been no reports of a similar problem from any RAM Disk users in the past.

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

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