Program directory cannot be deleted during uninstallation

Started by c_Wolf

c_Wolf

Program directory cannot be deleted during uninstallation 18 February 2019, 00:01

I'm attempting to uninstall an old version of SoftPerfect RamDisk (3.4.7). I've gone through steps 1 and 2 outlined in the support instructions "RAM Disk refuses to install: how to uninstall completely".

When I try to perform step #3 "Delete the entire installation directory in %PROGRAMFILES%\SoftPerfect RAM Disk", I get this message:
"This action cannot be completed because the file or folder is open in another program"

Is there a service of some sort that I have to stop in order to delete the program files entry?

Reply Quote

Andrew

Re: Program directory cannot be deleted during uninstallation 18 February 2019, 00:27

Admin
Registered: 18 years ago
Posts: 3 568

Most likely the application itself is still running. Open the Task Manager and

on Windows 7 or below: Open the Processes tab and locate the ramdiskws.exe process. Select it and click End Process.
on Windows 8 or above: Open the Details tab and locate the ramdiskws.exe process. Select it and click End Task.

If that doesn't solve the problem, this little utility called LockHunter should help.

Reply Quote

Print view of this page

Reply to this topic

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

Our forum rules are simple:

Be polite.
Do not spam.
Write in English. If possible, check your spelling and grammar.

Author:

Email:

Subject

A brief and informative title for your message, approximately 4–8 words:

Disable BBcode in this message Disable smileys in this message

Help information

Spam prevention: please enter the following code in the input field below.

  ******         **  **      **        **   ******   
 **    **        **  **  **  **        **  **    **  
 **              **  **  **  **        **  **        
 **              **  **  **  **        **  **   **** 
 **        **    **  **  **  **  **    **  **    **  
 **    **  **    **  **  **  **  **    **  **    **  
  ******    ******    ***  ***    ******    ******

Enter the code:

Message:

Program directory cannot be deleted during uninstallation

Reply to this topic

Software Products

Online Store

Help & Support

Download

SoftPerfect