Getting "Found an older version installed on your computer"

Started by Peter Kocic

Peter Kocic

Getting "Found an older version installed on your computer" 26 July 2020, 17:33

Hi

I've run into a problem. I can't install RAM Disk because it's saying: "Found an older version of the RAM Disk installed on your computer"

I have followed the instructions in the Knowledge Base: RAM Disk refuses to install - how to uninstall completely, but haven't been able to solve the problem.

To track back, I had RAM Disk installed on Windows Server 2016. I've now upgraded to Windows Server 2019 Essentials and therefore a new installation has been made (not a disk wipe). Somehow, it seems something was left there from the old 2016 installation of RAM Disk.

Any ideas how to resolve this?

Reply Quote

Andrew

Re: Getting "Found an older version installed on your computer" 26 July 2020, 18:49

Admin
Registered: 19 years ago
Posts: 3 650

Two things can trigger that message:

1) Either at least one of these keys is still present

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SPVDPort
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SPVVEngine

2) Or there is ramdiskws.exe file still left in the RAM Disk installation folder.

Please double-check whether these have been removed.

Reply Quote

Kiera

Re: Getting "Found an older version installed on your computer" 04 June 2024, 06:53

Hey. Just wanted to say deleting those keys worked for me. For some reason the last key wasn't deleted already.

Reply Quote

Print view of this page

Reply to this topic

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

Our forum rules are simple:

Be polite.
Do not spam.
Write in English. If possible, check your spelling and grammar.

Author:

Email:

Subject

A brief and informative title for your message, approximately 4–8 words:

Disable BBcode in this message Disable smileys in this message

Help information

Spam prevention: please enter the following code in the input field below.

  ******   **     **  **     **  ********  ******** 
 **    **  ***   ***  ***   ***  **    **  **       
 **        **** ****  **** ****      **    **       
 **        ** *** **  ** *** **     **     ******   
 **        **     **  **     **    **      **       
 **    **  **     **  **     **    **      **       
  ******   **     **  **     **    **      ********

Enter the code:

Message:

Getting "Found an older version installed on your computer"

Reply to this topic

Software Products

Online Store

Help & Support

Download

SoftPerfect