Enter Licence Key menu is greyed out

Started by Edward

Edward

Enter Licence Key menu is greyed out   01 November 2021, 12:23

I cannot enter my licence key into my RAM Disk. The "Enter Licence Key" menu item in "Help" menu is disabled and unaccessible (grey colour).
SoftPerfect Support forum - Ann avatar image
Ann

Re: Enter Licence Key menu is greyed out   01 November 2021, 12:28

It sounds like you might have tweaked some settings that led to this. To fix the issue, please try the following:

1. Quit the RAM Disk application via File - Exit in the main menu. It is crucial to use this way instead of closing the window with [X].

2. Open this file in Notepad: %ALLUSERSPROFILE%\SoftPerfect\RAM Disk\ramdisk.xml
and change the following line
<useraccess>false</useraccess>
to
<useraccess>true</useraccess>

3. Start the RAM Disk application again.
Edward

Re: Enter Licence Key menu is greyed out   01 November 2021, 13:18

It works now. Thanks.

Reply to this topic

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

Our forum rules are simple:

  • Be polite.
  • Do not spam.
  • Write in English. If possible, check your spelling and grammar.

Author:

Email:

Subject

A brief and informative title for your message, approximately 4–8 words:

     

Spam prevention: please enter the following code in the input field below.

 **     **  **     **  ********   ********  ********  
 **     **  **     **  **     **  **    **  **     ** 
 **     **  **     **  **     **      **    **     ** 
 **     **  **     **  **     **     **     **     ** 
  **   **   **     **  **     **    **      **     ** 
   ** **    **     **  **     **    **      **     ** 
    ***      *******   ********     **      ********  

Message: