BSOD during restart after updating to 4.3.3

Started by DK

DK

BSOD during restart after updating to 4.3.3   28 September 2022, 22:00

Hello,

I worked with version 4.1.1 for two years without any problem. Thanks for your GREAT product smile

Today I downloaded and installed v4.3.3.

Before installation I unmounted my RAM disk. After installation, it offered to reboot to finish and I did it. After restart I got BSOD (system said that driver was unexpectedly unloaded) and forced reboot. Dump file was created.

Second reboot succeeded. System looks OK and I was able to mount my RAM disk.

Win10 Pro x64 (Ru), 20H2, Build 19042.1566.
Attachments:
open | download – 092822-25218-01.zip (30.9 KB)
SoftPerfect Support forum - Andrew avatar image

Re: BSOD during restart after updating to 4.3.3   29 September 2022, 10:44

Thank you for reporting this issue.

Unfortunately it's hard to tell what caused this. We have never seen this bug check code before and it's unlikely to happen again.

It could be due to a combination of installed drivers or a race condition, but again it seems to be extremely rare. Please let us know if it happens again.
Mikhail

Re: BSOD during restart after updating to 4.3.3   05 October 2022, 22:17

The same issue on the first reboot after update from 4.3.2 to 4.3.3 BSOD with error:

DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS
*** STOP: 0x000000ce (0xfffff806a655bd40, 0x0000000000000010, 0xfffff806a655bd40, 0x0000000000000000)

on Windows 11 22h2. The next reboot is ok, the program is working.

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