Unable to create file ramdisk.xml

Started by David

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David

Unable to create file ramdisk.xml 21 August 2024, 02:13

I am getting the following error on closing:

Quote
The exception unknown software exception (0xe0465043) occurred in the application at location 0x00007FFD210CE0D8.

Also getting this error when setting up a disk - although the disk does get set up:

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Unable to create file "C:\ProgramData\SoftPerfect\RAM Disk\ramdisk.xml": Access is denied.

My PC is a Surface laptop 7 Snapdragon(R) X 12-core X1E80100 running Windows 11 24H2.

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Ann

Re: Unable to create file ramdisk.xml 21 August 2024, 02:17

Admin
Registered: 11 years ago
Posts: 992

It looks like your configuration file cannot be written for some reason. This issue is causing both the error during shutdown and the error when adding a RAM disk.

To fix this problem, please try the following steps:

Quit the RAM Disk app to stop it from running
Press Win + R and enter %PROGRAMDATA%\SoftPerfect
Delete the "RAM Disk" folder
Restart the RAM Disk app

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David

Unable to create file ramdisk.xml - Solved 21 August 2024, 02:42

Thanks, it's working now.

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