My iPhone does not show up when I scan

Started by Alethes Ministry

Alethes Ministry

My iPhone does not show up when I scan   01 September 2014, 07:18

I download WiFi Guard after being recommended by Kim Kamando. I had reset my router a while back and forgot to lock it back down and I got a call from my ISP saying I had download a full season of some show. Since I do not watch TV I know I did not do it. I have since secured the router the best I can such as not broadcasting and changing the admin name and password. I loaded the software and did a scan and noticed it did not pickup my iPhone. I rescanned and made sure I was on a website and it still did not pick it up. How come?

Sincerely
Alethes Ministry to the World
SoftPerfect Support forum - Andrew avatar image

Re: My iPhone does not show up when I scan.   01 September 2014, 10:39

Quite possibly it is just sleeping. Turn it on or activate and try rescaning the network again. Sometimes it takes a couple of rounds to detect everything.

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

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